Don't send customer to another city to pick up a tow dolly, esp. when they weren't told beforehand. Don't forget to include the furniture pads that were ordered. Don't be reluctant to give them the last dolly, esp. when they ordered two. Make sure things like wiper blades actually work and there is wiper fluid.
mary H.
A Better Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Longmont, CO 80501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was very impressed with the pick-up and drop-off process. Was able to easily complete the reservation online. Arrived to pick-up the truck and Aaron helped walk me through the steps remotely. Truck operated as expected. No problems. Returned the truck with quick and easy check-out. Very impressed with the ability to remotely document total mileage and fuel. I took a pic thinking I would need to attach something to verify my usage. Everything was automated and showed up correctly on my bill. Impressive. Thank you...Steve
Steven M.Clear instructions. Helpful staff. Highly recommend.
Erica I.Make sure pickup info is clearly described. Can't pay cash. Can only use one card to pay. Truck drove very rough. Sticker in truck says return with 1/8th tank but you guys sneak in 3/8th in the contract(this is very shady). Even though I selected pick up in person I still had to do it over the phone. This was the absolute worst rental of any kind i have ever had and will never use uhaul of any kind again.
Timothy H.The customer service was great and very efficient! The truck itself was desperately in need of brake care.
Susan B.