My drop off time was 11:30. I actually had the truck there shortly after 10. As the fates would have it, my phone was suddenly struck dead so I couldn't call to indicate I had dropped off. If I hadn't found someone to fix my phone I wouldn't have been able to call (which thankfully just before my 11:30 drop time).. If I hadn't have called, I'm curious what would have happened? Would I have been charged for another day?
Michelle F.
Fanshawe Rental
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in London, ON N5V1Z2
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Have actual staff that have knowledge of how to hook up traiier. To be present and open during your stated hours.
BRYAN R.On Tuesday I went online and booked a trailer. I wanted the pick up location to be Exeter and needed the rental from Saturday morning until Monday morning. I called Exeter Uhaul to confirm my rental and they told me they didn't have that particular trailer available the days I needed (although it let me book it online?)Uhaul told me there was one in Goderich available for the days I needed, so we contacted that location. Goderich location said they “had one for us, we could pick it up after 5pm on the Friday and return it Monday morning.†He said to “go online and cancel the contract in Exeter, I'll have the trailer readyâ€. Friday evening , I arrived at the Goderich location and called him while I was in their laneway. He proceeds to tell me that he no longer had the trailer I wanted, it had been rented through the online booking site to someone else!? He could have called me to let me know, not wait until I drive 1/2 an hour to pick it up, then tell me! So, now i have no trailer and I'm moving my daughter to university (5 hours away )….I l look online, find a smaller trailer in London (an hour away from where I live). The London employee I dealt with was wonderful and the trailer was in good condition! I hope uhaul is working to update their online system to guarantee the equipment is available the date you need to rent it!
Debbie N.Beware one-way rentals from U-Haul. The message "A local U-Haul representative will call you by [time and date] to get agreement on and schedule available time, equipment and location" is used by U-Haul to mean "Maybe we'll have a truck for you, maybe we won't." They'll take your booking and you'll assume that everything is set, then 24 hours before the scheduled pickup they may tell you "We don't have any designated one-way trucks." I will not use UHaul for a one-way rental every again.
LANCE R.Was not given a drop off time so I assumed drop off was just before closing on the date given. If drop off needs to be at a certain time put it in the email.
Robyn R.