I rented a Van, afterwards I was shown a picture of a 10' Box Truck, when I picked it up, it was a Pickup Truck. I was never told Vans weren't available, or offered another location.DAVID T.
Moving Truck Rental in Lomita, CA at The Smog Company
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lomita, CA 90717
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Truck was filthy dirty . inside had trash from previous people . seemed to have mechanical issuesRICHARD E.
Nothing overall great experience. Very happy with customer service at the location and over the phone with try reservation agent she was very helpful.michelle B.
Everything was great! Very nice individual who can multi-task and still have proficiencyELLEN M.
The man who helped me was great . High recommendations!!!Andrew A.
Fast service and clean trucks I'll see you guys soon!DAVID E.
friendly services and flexibleALMA M.
My scheduled pick up time was 11am the attendant did not get there until 11:30 yet my drop off time didn't update. Slowed down my day waiting on himAshley T.
The truck was in great shape! The pick up and drop off process was fantastic. Especially the return process with the self service options of checking back the truck.David R.
The Supervisor was very helpful and had excellent customer service.ANCI K.
No add'l recommendations - only rented a truck for 4 hrs.Dave S.
George was very friendly and helpful. I highly recommend this place.Marija H.
The representative was professional and helpful. I already recommended them to a friend that is moving!Amor G.
I have rented pick up trucks at U-Haul eight times in the last three months, and this was by far the most positive experience. George, at the Smog Company provided remarkable customer service. I needed to extend my use of the pick up one day, then it turned out to be two days, and each time I called him he â€œwent the extra mileâ€ to help me out. I have had pretty positive experiences with renting from U-haul, but this one was the best.Michael K.
The truck was clean and it was perfect for what I needed to do. The gentleman that helped me was very nice and professional. I would definitely rent from uhaul for my future events. Thank you to all.Carmen B.
The equipment I had reserved was not available as the precious renter had not yet returned it. As I was in a time schedule, we were able to work out alternate equipment. They were really great about trying to get me going quickly despite everything.Erika R S.
Always the best!Diane P.
Apparently I was very lucky that the shop owner happened to be there as he stated he does not open or rent equipment on Sundays. He was extremely helpful and made it possible for me to rent the truck. Thank you!Carrie D.
Please remove this location. It sets up a bad image for your company. Horrible locale and didn't even get greeted or acknowledged until after 5 minutes of waiting. Kept getting put in back of the line as other customers that were getting their smog certifications kept getting helped before me. There was only one person working and it took approximately 1 hour from the time of arrival. Worker didn't explain anything about truck operation or offer to help me load up the dolly. The condition of the truck was extremely disgusting. The inside was not clean at all, and there were crumbs all over the floor. The outside was the same story, I had to clean all the windshield, mirrors and inside as soon as I got home. I cannot believe they would let a truck in this condition be rented to a customer. After I got to my location at Denver I still needed to reserve another truck for my trip back to Los Angeles. My original plan was to rent another uhaul, however after my experience I decided to rent a Penske and I'm glad I did. Would I rent from uhaul again, maybe, but definitely not from this location. The bad service cost your company about $1000 that I would have paid for the return tripRichard O.
Rep was greatAVEOLEPOULIULI K.
Great employee, will use again!Sabrina T.
This specialist greeted me very professionally and attentively. Thank you to The Smog Company and U-Haul for being there when I needed you.Frank S.
Excellent customer service and ride!Katherine J.
Needs no improvement.JESIKA N.
Customer service was excellent! The guy was nice and very accommodating, however, the truck didn't have proper a/c working and it was very hot today. Also, the tire pressure meter warning light was on, but the guy said it was okay. Other than that, everything was good and it didn't affect us in any way. We did our moving with no issues .Alice L.