The manager was not fit to be at the store alone. He was unable to assist me with putting my vehicle on the trailer when I specifically paid extra to have it taken care of for me. When I asked for help, he left to go to another location that he manages and left me in the parking lot for over an hour. When he got back and I phoned a friend to double check my work, the manager wanted to argue with me about not trusting his expertise. I had a 10 hour drive without piece of mind due to his lack of assistance.
blake t
International Enterprizes
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulSuper Nice Guy!!!! Very Helpful...Would Go Back :)
Christie LGerald is a little grumpy and not very pleasant to deal with. It took us 1.5 hours to rent our auto Trailor due to his slow use of the computer. The trailer was missing a hook for the rear chain to attach to the car, and the right front strap for the wheel was 1/4 the thickness it should have been due to a tear in the strap. Mr. Gerald also called us 4 times during the rental period to get an exact time that we would be returning the equipment. We returned the trailer in exactly the same condition with all parts, as it was when we rented it. Gerald called and said one of the straps was missing from the trailor. It was not, we checked before we dropped it off. Horrible experience with an outdated facility and manager. Equipment was faulty and not as we intended to rent it. I would not recommend this location to anyone. I highly advise that Uhual have a manager visit this location, do computer and customer service training, as well as equipment tutorials for Gerald.
Brandt MI want to say that Gerald spoke softly to me, he was very kind & Pleasant.
Sharon GPickup was set for 0930 and due to a customer that got there before me I didn’t get mine until 1045. Also the store was extremely dirty with roaches crawling everywhere.
Matt L