Very nice and extremely helpful explained the whole process from start to finish and didn't leave out any details.
Amber C
Ashley Wheel And Brakes
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lexington, KY 40507
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Drop off was closed so no staff interaction but easy return through the app.
Paul WNothing
MATTHEW LFix the app or get customer service trained! Took 2 hours, 3 calls, 7 people to finally find someone who did not hang up or disconnect and actually helped. Flew to location and took Uber. Unmanned location. Told to use app, that was not working, tried on 2 phones, told to use website, tried on 2 phones and 2 different browsers on each phone. Told only option was app. 2 hours of calls with the first group of customer service people being of no help and not caring that we could not get the truck meaning we would have to fly back and rent from somebody else and file suit against U-Haul for all our costs. For a company trying to use technology is it too much to ask that you do a video call if the app does not work to see the license see the person matches the license and get them access to the vehicle. Will never waste my time with U-Haul again even if they were to pay me to put up with their pathetic useless customer service.
Mark AI swept out the back of mine for the next customer, but I couldn't put anything in mine until I cleaned the back out first. Everything else was amazing, even the gentleman that rented it to us! The return was a bit wonky, I didn't bring my phone when I dropped it off and 8 couldn't get the app to download, so I couldn't do a return, and it says there is a $20 convenience fee, so I left a message at 3 am, trying to avoid that extra charge.
ASHLEE V