Location added cleaning and gas fees increasing final cost from $35 to over $50. This would make sense except I barely used the back of the truck (1 10ft beam, sweeping the whole trailer after) and drove it a total of 5miles (topping it off with half a gallon of gas before returning) Contacted the location who said there was nothing they could do but I could contact U-haul directly. On calling customer service the rep was as confused as I was about the extra fees and removed them without question. Felt like they were trying to slip in extra charges to intentionally nickel and dime me. Hoping I wouldn't bother or notice the extra charges. Not something I've experienced from other U-Haul locations. For that reason I'd try to avoid this location and wouldn't recommend it to anyone.
JACOB S
Rideout Motors Sales & Service LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lehi, UT 84043
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The service was fantastic, the truck need to be a little bit more clean.
HARVEY SThe parking lot was a little bit crowded but I managed to park it inside, also if it's possible to park rentals outside on the street, putting some signs could be helpful, I saw one truck parked outside but I wasn't sure to park it like that so I preferred to park it inside of the lot. Overall, the customer service, the equipment and the process in general was quick, easy and no complications at all. Thank you!
JORG BGreat customers service. He knows what his doing.
FRANCISCO VInclude requested equipment in the truck. None of the equipment I reserved was in the truck.
Jonathon T