I placed a reservation for a 5'x8' trailer well in advance of my pick up date. On the day of the pick up I was notified that my trailer could only be picked up at a location 45 miles away!!!! No locations closer to me had a trailer available...of any kind!!!EDMUNDO B.
Moving Truck Rental in Laurel, MD at U-Haul of Laurel
Laurel, MD 20723
(NO CUSTOMER PARKING)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Laurel, MD 20723
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
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Very pleased with all aspects of rental .STEPHEN J.
Location was VERY crowded with equipment. Difficult to maneuver. Individual who waited on me was helpful, pleasant and efficient.Joseph B.
Great costumer service.DOUGLAS S.
Their greeting made my day.DANIEL R.
Truck passenger door did not close well, truck had almost no pickup on the road, brakes did not respond quickly enough.MARGARET B.
The phone app would not work for pickup. The location was too busy for 2 employees.The truck had a tire warning light on, and the visor on the drivers side was broken and kept falling and obstructing the view.STEPHEN T.
I told the person the running lights on this unit were not working when I got the trailer they said to use it anyway. About 5 miles from the location all lights went out on the trailer and I had to do a road side repair on the trailer wiring. This made it where I had turn signals and brake lights back but no running lights. I returned the unit early because I could not use it at night because of this. When returning it to the location ant telling them this is the only reason I am bringing it back early they did not offer any solution. I ended up finishing my move with 4 pickup truck loads that would of been one trailer load. Very disappointed in the service and maintenance of uhaul as this was addressed at pickup that I needed the unit for 24 hours. Not 6. Still got charged full price and had to use twice as much fuel as I would have if the lights would of functioned. I did call to get it documented in roadside assistance that I conducted the repair they were very helpful and felt that this location was also wrong for not offering the other 6x12 that was on the lot. As I explained to them the guy who hooked me up made it seem like it was too much work to get it out from behind the other trailers. I will continue to rent with uhaul but this was a disappointing experience. This also was not the location that I reserved my pickup at so it was out of the way for me to pick up and drop off for my helping a friend move.Christopher P.
Very good customer serviceLALBIAKDIKA C.
I was charged a $5.00 fee that other locations don't charge. I was told that it would be returned when I bring the rental back. I was then told by an employee that I would have to wait for 1 or 2 hours. I then said I wasn't coming back to this location and the employee told be don't come back.GREGORY C.
Fast, easy, nice people. Couldn't have gone better. Thanks!GABRIEL S.
Nothing I was completely satisfiedDEREK F.
Thank you for making it easy.Stacey F.
Nothing. It was a fast, efficient experience.RICHARD R.
The in store manager was excellent, very helpful and outgoing. The gentleman who worked outside helping people behavior seemed as we inconvenience himDamian L.
Why does someone need a smartphone to rent from you?!? If I had another option I wouldn't use uhauljames S.
I received a charge that isn't stated in my contractADAUGO E.
Great for smooth processing reserve date to pick up Uhaul truck on time. Thanks!MARY-MAE F.
People at this location are very friendly and helpful. Thank you!ANNA D.
The staff here was completely unfriendly. It was like they didn't care to be there. The person who "helped" take the trailer off the truck so I could unload my personal belongings was on his phone constantly and had to be reminded of several steps required in order for me to drive my car off the trailer. Man, my overall experience with U-Haul for this move has been beyond unprofessional.Lee C.
I was very satisfied with the online reservation process.Larry T.
Very good customer service at the front desk.DAVID O.
I have to say that the GM at this location is outstanding in how she handles customer service. I was stressed and, quite frankly, irritable when I came to pick up the truck. She was quite helpful and didn't respond to my unpleasant demeanor. Instead, by the time I left, I was in a good mood and ready for the day. I will definitely recommend!!Frederick C.
I had to add air pressure to the left front trailer tire as it became apparent it was low after we began loading the trailer. The person assisting me with the trailer was very helpfulMICHAEL C.
Rented a truck lights didn't work and still got charged h a d to return it turn another truck and pay additionalWALTER W.