The location was fine and the area was clean however this survey provided will not help you get the information required to improve your customer service. There was an issue with your system and the employees were not either trained or equipped to deal with technology concerns. Additionally, CSR’s need to listen customers and make sure they are paying attention to what they are doing. My pick up location was changed without my knowledge which delayed my trip. This was HORRIBLE experience.
Gwendolyn H
Lansing Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lansing, IL 60438
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulSo very easy to work with! Refreshing.
Diane BPoor customer service
EBONI RNothing
tommie dThe items that I requested was missing?
Phylicia B