Owner/employee should up 45 minutes after I was supposed to pick up my truck. The mobile pick up did not work AT all + the keys were not in the mobile pick up box. They were in the office which had no access to because the guy didn't show up until 945. I did not get my truck un 1045 as he had to help a customer infront of me. Gopher had no urgency or care to get my truck to me. I had an appointment for apartment key pick up at 11. I was late to that and it pushed back the entire day. Will never be renting a uhual from gooher storage again… I think it is also worth mentioning that my Location pick up was changed which caused an inconvenience but I get it.
Ian S
Gopher Mini & Outside Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lakeville, MN 55044
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Professional, prompt responses, clear communication
Kalley EWent to return truck gate was closed 2 hours early , couldn’t get in the number to get in didn’t work. Could only make the first check In work for making sure truck was clean second for the return did not , Could not take pictures or verify that I was back before I was supposed to.
ALAN HI paid $14 extra to have a furniture dolly and a utility dolly and neither were ready And in the van. The front desk woman was rude as hell and treated me like I was an idiot when I never received a gate code to even enter the property. I’d like a full refund of the $14 due to this extreme lack of service.
Gabby EMoved a couch and only used the uhaul for 3 hours but it was very easy to pick up and drop off! Convenient location as well! Tabitha is the best!! 👏👏
Rebecca J