Once I've arrived in Lake Charles area, I needed to return the tow-dolly first to be able to unload the truck safe in the parking lot of apartment complex. When I arrive the U-haul place, nobody was there and I had to dissemble the tow-dolly myself and left it there on December 27th (at around 5:10 PM)! I recognized that I got charged extra $20 because I left the tow dolly there after 5:00 PM! I don't think this is FAIR! Probably I will never ever use U-Haul service again!
Ahmet Yener M.
Randy Blanchard Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Charles, LA 70601
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I returned the Uhaul with a half tank of gas although I picked it up with only a quarter tank. I returned it at 7 AM, 3 hours before the scheduled 10 AM drop off and I was charged another $50 for gas and late delivery charges!!!
Tina B.Uhaul wasn't the cleanest but clean enough to get on the road.
Natasha W.Would have liked a dtop off closer to Cameron LA
RENEE A.Easy drop off and drive away…..Thanks U-Haul
MILDRED H.