Location is convenient and personnel are extremely nice and accommodating. Location is tired and could use some TLC.
Ronald J
La Plata Lumber
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in La Plata, MO 63549
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Dropped off trailer after hours so did not interact with anyone or enter facility. Did everything over app which was easy and extremely convenient.
RONALD Rvery pleased with customer service and assistance, availability of u-haul, rental request was quick and simple and picking up and returning u-haul fast and easy. Will rent again from this u-haul dealer if services are needed again in future.
DEBBIE SThe truck broke down in the middle of the trip to move. Customer support was horrible. It was right up there with one of the most difficult times in my life trying to actually talk to someone that can help there is impossible. The truck had to be towed by Uhaul to my location and it caused me serious delays. I had to hire movers that cost $408 because the people I had helping before were delayed and couldn’t help because of schedule. Not once did any representative offer to help in any way. Every representative who called back after each time I reached out for assistance didn’t know what was going on with where the truck was located, what happened, etc. Overall the lack of communication and lack of empathy was appalling. I hate that this happened, I have used Uhaul before and had no issues. Very disappointed and dissatisfied with this transaction. Oh, and not only did the truck break down, but I also had a trailer that I rented with the truck that I ended up having to tow with my own vehicle and was charged a late fee for returning it. It’s amazing to me that Uhaul even functions with what I experienced. I would hope Uhaul will make all this right but I am not holding my breath.
RONALD ZEasy drop off with friendly customer service.
WILLIAM H