Did not like dropping off a trailer without a person there. We had a family emergency, so we had to head back home early.William R.
Economy Car Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Killeen, TX 76543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Confusing parking area. Office area full of items and crammed. Lady seemed unsure of process.Karla D.
I went to the location at 1507 Martin Luther King Jr Blvd in Killeen, since the storage unit I was moving items from was located there. I was told by the representative that they would not have a 15ft truck on 9 August. I was then directed to/agreed to a 15ft truck located at 548 S 53rd Street, Killeen. When I asked if the truck could be brought to the MLK address, I was told no. In addition, at the MLK address, I was not informed about the "FREE" month of storage available to me that I could use within the next 12 months. Also, on the morning of 9 Aug, upon arriving at the MLK location, I noticed not one (1) but two (2) 15ft trucks sitting on the lot!!! Just one man's opinion, but I think that is bad business. Customers should be informed of ALL options available to them and move trucks to the appropriate locations/locations requested especially if the storage unit is at said location.Carl R.
First, this was NOT my selected pickup location. My reservation was at a location closer to my house, as I had to ride my bike to get this uhaul. When I arrived, the original location was closed "for training". I received no notice that my reservation had moved. 45 minutes on hold with uhaul and 4 transfers later, I was finally told where my reservation was, which was across town. Again, I am on a bicycle! Absolutely horrible experience from the beginning.Jared P.
They were very nice and friendlySHANGUEEDA J.