Service desk guy was very pleasant and helpful!
Raul S
Valley Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Kent, WA 98032
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Excellent service, friendly staff
George RTwo problems I encountered: (1) After I picked up the 10' U-Haul truck, I received a text message that showed a link for me to report the condition of the truck. That link did not lead to your webpage for reporting the truck's condition. I even called your 800 telephone number. The representative did not help me to report the truck's condition. She assured me that U-Haul would take care of that renter reporting problem. Because of this, I didn't notice and report a wrong info on the contract sheet: I noticed that the fuel gauge showed 5/8 tank full -- while the contract sheet showed a full tank. I thought of reporting the discrepancy immediately. But I didn't, because I trusted U-Haul to believe my noticing the 5/8 -full tank gauge. (2) When I returned the truck, I told the representative about this fuel gauge reporting error. He told me not to worry and I would not be charged for the discrepancy. By the way, I drove the truck for only 8 miles, and I added fuel (1.026 gallons). After I left the office, I noticed the receipt showed a $11.00 fuel charge. Please refund the $11.00 fuel charge. Renter: Bing W. Wu (253) 946-5987
BING WPlease train your employee a bit more. The employee who assisted me was good and he was trying his best to assist me. However, he was not so familiar with the rental service so he took a quiet some time to process my rental request.
SHI HService was non existent past here are your keys see you later. Truck was dirty inside the cab and inside the back of the truck. Gas was on an eighth of a tank. Rather low and pretty hard to return it back on an eighth. Agent seemed bothered I was there to rent it. And when I returned it the agent didn’t want to go over the gas, mileage, cleanliness of the truck, condition, and just said she’d email me if there were any conflicts. I won’t rent from here again.
Robert S