Comentarios del cliente para Valley Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Valley Self Storage

Grado total:

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Matthew K. en

Grado:

I filled the gas on the vehicle between 3/8-1/2 tank which is above the requirements of 1/4! When I got the invoice it said I filled it between 1/8-1/4. So I was charged $40 of service charge! I wish the attendant would of came out and check the vehicle with me when I dropped it off so there would be no disputes!

Rachel L. en

Grado:

Very friendly and helpful! I dropped off after hours, but they helped answer a question the next day.

Christine H. en

Grado:

Very quick service to both rent and return. All service should be to this level.

Michelle S. en

Grado:

No improvements, everything was great!

filipp K. en

Grado:

Great customer service. Fast and pleasent experience.

chealsea S. en

Grado:

El cliente no dejó un comentario.

Justin K. en

Grado:

El cliente no dejó un comentario.

Navis Pack and S. en

Grado:

Person who took our order was not knowledgeable. Everything had to be redone once we arrived at the location for pickup. We were billed incorrectly

Antonio J. en

Grado:

We actually had scheduled the U-haul from a different location online however it appears the system had an error. While it was not a big deal for us we recommend updating your listings to make sure they are for the correct location as this would make many people very frustrated.

Arthur G. en

Grado:

El cliente no dejó un comentario.

Anna S. en

Grado:

Super friendly staff.

Edward M. en

Grado:

El cliente no dejó un comentario.

Christine H. en

Grado:

Our Uhaul experience was phenomenal. She was super friendly and got us in and out. Highly recommend this place to rent your uhaul.

Jennifer L. en

Grado:

Quick and easy to rent. Receptionist was helpful and courteous

stacey M. en

Grado:

Thank you, everything was great!

Laura D. en

Grado:

El cliente no dejó un comentario.

Ken J. en

Grado:

El cliente no dejó un comentario.

Samaria D. en

Grado:

We were charged twice for our rental, am on hold with customer service...but trying this too. Thanks!

Chris R. en

Grado:

El cliente no dejó un comentario.

fern C. en

Grado:

truck was there, just a few papers to fill out and we were on our way, It was at our storage place, so very convenient. thankyou

James T. en

Grado:

El cliente no dejó un comentario.

Matthew M. en

Grado:

I give a 1 star poor rating to UHaul E-Alert system. I had a confirm rental and on-line check in all ready. Only to find out at UHaul office that I was put on E-Alert for a late rental return about a year ago and would not be eligible to rent UHaul. First of all, I never received any notification that my last rental was late return. I was never asked to pay for late return. In fact, I returned the truck the night before it was due. Office was closed and I placed the key and paperwork through the door slot. Whoever was in office next morning failed to check-in my returned truck promptly and caused late return E-Alert on me. UHaul must contact customer immediately if there was any issue with returned equipment and must not have customer to find out E-Alert a year later in rental office. Please let me know this comment is reviewed and addressed. Matthew Ma

RALPH K. en

Grado:

Great location, very friendly service, great equipment

Natalie A. en

Grado:

El cliente no dejó un comentario.

Tunthia K. en

Grado:

Stop using non U-Haul location they act like do not know what’s going on And they lack in customer care

MARLO R. en

Grado:

Nothing at all. Customer service was so great. Made the experience so easy and sweet. I am thankful and great full. Great job Shane and Phoenix

Mary E. en

Grado:

El cliente no dejó un comentario.