Keep up the good workChris C.
Moving Truck Rental in Kansas City, MO at Gold Bar Lounge
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Kansas City, MO 64134
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
There was no key in the box. It took 90 minutes to get the truck key. When I got to my apt there was a padlock on the truck that we had to have cut off the next morning. This cost me movers, a hotel room, and 18 hours I didn't have. Very displeased.Cora D.
easy accessRollin S.
Staff at location were great, Corp and supervisors horrible, very stressful and not good customer service. Will use competition from now on.Rachael H.
It didn't feel like it was the best location for a person by themselves to be when trying to maneuver a contactless rental experience. Finally, a gentleman came out of either a lounge or barbershop, and assisted.Kathy B.
Truck was dirty when I picked it up both cab and box. Still expecting a call from the district manager regarding rental rates. This was the worst experience I've ever had with this company. Quite possibly have lost my business due to poor customer service. And pick-up location situations. Would not recommend U-Haul at this time. Was told someone would call me and have not received that call.Larry B.
Customer service was greatCathy F.
Show the customer the actual truckTenisha B.
More live communication and instructions to know what to do when picking up and returning truck. Calls at that time would be preferredTravis C.
This location is unmanned and poorly ran. It took us an hour and a half to pick up the truck. We were never successful in reaching the folks at this location to spite spending no less than 3 hours on the phone not including the call I have to make today due to incorrectly being billed for items I did not have in my possession, ask for, or use. I have used U-Haul many times. This is the only time I have had a complaint. This location's online reviews are abysmal. I now know why and will be adding to them.Samuel P.
The trailer tongue was was to heavy to pick up by myself.I got assistance. Very helpful..Robert M.
Your website, especially verification process, was terrible. No matter how many pics we captured and uploaded, on your end, were not readable. Had to open box and leave key without checking in.Charles C.
James, was very professional. Truck was clean and online check in/check out was quick.Tandra S.
This was the worst experience I've ever had. I'm seriously at a loss for words.Carmen T.
Good customer service.Talisha S.
It's a BARBER SHOP with a uHaul sign in the window. I opened the door and received looks like â€˜what are you here' and the guy told me to leave the key on the counter and continues cutting hair so we just left and didn't say anything.james V.
I was to pick up the U-Haul at 9:30 am. However when I got there and clicked on my app at said the location doesn't open till 10 a.m. and to wait until then. In addition to that when I finally got the truck keys. I was told that the industrial appliance dolly that I had reserved that they did not have one available for me. But I could go down the road several miles to pick one up at a different U-Haul location. Thereby adding more time to my move. And I was on a limited time to get the move done.Rodger S.
All went well.george A.
I had originally booked to pick the equipment up at a different location and I reserved a dolly not a trailer. When I was about to leave to go get the truck the guy called me and did the confirmation over the phone. Then told me the keys were in the cupholder of the truck. I asked that someone be there to show me the truck and that I was 10 minutes away. When I showed up it was just a parking lot with a sign and there was no one around. I had to wait 15 minutes for someone to show up.Colleen Z.
I was particularly impressed with the exemplary professionalism of Mr. James as he offered timely suggestions and was very thorough in ensuring I had a productive truck rental experience. I will definitely recommend him to my family members, friends, and associates.Holly D.
Not a thingSean O.
Will never go.to that location again. Vehicle was dirty inside and out. Vehicle was on less than half a tank of fuel when picked up. Vehicle needed to be tuned up barely made 60 on the freeway with no load.Douglas T.
Truck was really dirty and needs a wheel alignment. Breaks were also not very good.Cireena W.
Make it more user friendly and not at the pub or barber shop which is not friendly to people of every ethnicity.Jessica S.
Cannot reach this location via phone and they do not contact you back. Mobile check-in prior to closing but staff would not release the keys without the owner's permission and they couldn't reach him. Three days later and I still have not received a call back from anyone at the rental site. Not only did they totally prevent our move from happening I now have to jump through hoops the get the money back on my card to rent elsewhere. Uhaul has been very helpful but I would not recomend this location to anyone ever if they were desperate.Jennifer S.