I requested a furniture dolly and there was none the truck was empty in the back. Then what happened was when i returned the truck the location was closed on WEDNESDAY?! SO I HAD TO USE THE APP TO RETURN IT AND IT WOULD NOT LOAD. I SAT OUTSIDE FOR 50 MIN TRYING TO GET THE APP TO WORK SO I JUST LEFT IT THERE WITH A FULL TANK OF GASS WITHOUT THE PROPER DROP OFF ROUTINE. THEN TRY TO PULL THE INCORECT AMOUT OF MONEY FROM MY CREDIT CARD TWICE SO I LOCKED IT. THE AGREED AMOUT WAS 63$. IF YOU WANT IT U CAN EMAIL ME.
Conner M.
Alliance Raceway Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Justin, TX 76247
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I waited for almost an hour after calling 3 times the number on the door saying that they were out on property. No one answer so I had to go back to the other uhaul place that made the reservation and they called a different number and got someone, so I had to drive back and the lady didn't even apologize. In addition to that she started my rental time from the time I first got to her location even though it was now over an hour later.
erica D.The lady at the office was very nice and helpful!
Ruben H.Super easy pick up and drop off through the app!
Tahnee B.Excellent service
Nicole Y.