The malfunctions with the U-Haul app to pick up and return the vehicle was terrible if I can’t deal with a person to do business then I will rent from Penske from now on
James N
Alliance Raceway Storage Center
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Justin, TX 76247
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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They weren’t in the office when I had my scheduled time and they didn’t have the furniture pads that I had ordered
Rachel EI requested a furniture dolly and there was none the truck was empty in the back. Then what happened was when i returned the truck the location was closed on WEDNESDAY?! SO I HAD TO USE THE APP TO RETURN IT AND IT WOULD NOT LOAD. I SAT OUTSIDE FOR 50 MIN TRYING TO GET THE APP TO WORK SO I JUST LEFT IT THERE WITH A FULL TANK OF GASS WITHOUT THE PROPER DROP OFF ROUTINE. THEN TRY TO PULL THE INCORECT AMOUT OF MONEY FROM MY CREDIT CARD TWICE SO I LOCKED IT. THE AGREED AMOUT WAS 63$. IF YOU WANT IT U CAN EMAIL ME.
Conner MI waited for almost an hour after calling 3 times the number on the door saying that they were out on property. No one answer so I had to go back to the other uhaul place that made the reservation and they called a different number and got someone, so I had to drive back and the lady didn’t even apologize. In addition to that she started my rental time from the time I first got to her location even though it was now over an hour later.
erica dThe lady at the office was very nice and helpful!
Ruben H