I was given 4 packs of pads X 6 pads but charged for 48. When I dropped off the unit I was back charge for not returning 24 pads I never received. I complained and have not received a credit to my card. Even after speaking to the supplier of the rental.
Vincent C
Transport Service Direct Inc Jersey City
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jersey City, NJ 07304
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI had a painful experience in terms of mobile pickup. 1. The app was not allowing me to proceed with pickup despite being at the correct location and it was having gps issues. 2. Had to spend a long time oncall with the support agent to manually complete the process. 3. This is the most difficult part: the code for opening the box was not working. The key was present in a different boxes. I literally had to spend like 35 mins talking over a call with various permutations of lock codes and finally it was a completely different box other than one shown on the app. I lost 45 mins of my move out time since i had reserved the service elevator of my building and had to rush a lot.
Harsh T