The next customer would benefit if he could pick up the truck and tow hauler from the same location.
Vincet S
Aloha Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jacksonville, NC 28540
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe attitude of the worker was terrible
newrue dthe truck was old and made noise and the items we were charged for were not in the truck or available
HOLLY DNext time I would suggest that the person who is in charge of preparing the trucks to review before truly assigning them. We had to wait over an hour for our truck because our original one did not even have the keys or our dolly in it. We had to take another truck with permission that was smaller and we waisted an hour and a half of our time in which we are charged. I would like to be refunded for a partial of this.
Alexandra DWhen I arrived, I didn’t see the online checking option my confirmation stated I could use. The gentleman in the office was irritated he had to get up off his couch and stop watching his TV show. He was extremely rude and unpleasant from the moment I said “Good morning”, Inkept my mouth shut as I stood there in disbelief. Then he asked “do you want a floor dolly”? I said, “no, just the furniture dolly that I originally ordered”. Well….this is when he went completely psycho and said “it’s the same same thing”, he proceeded to call me ignorant and this is when I no longer kept my mouth shut. I originally ordered SafeMove, but when he asked if I wanted it, I said “no” and he responded, “good, I hope you wreck, you will be responsible for everything”. Who says such a horrible thing to someone? I asked for his manager and he said he was the manager, “Fuck U-Haul U-Haul and didn’t give a shit”. He walked outside, removed the pad lock and told me to figure it out. I immediately called U-Haul to report this and was told I would receive a phone call and still have not. He is a miserable human being and should not be allowed to interact with customers. I expect a credit of some sort issued for him wishing an accident on me. That is absolutely unacceptable! Also, I have a picture and the gas tank reading on my receipt is higher than what it was when I entered the vehicle upon pickup.
Meghan M