I was quoted an $89.99 price for this location and a 140 mile round trip. We drove by multiple others to come to this recommended site When picking up, they said an estimate of $126 but not billed until truck returned, to ensure any overage. We returned with overage of 14 miles and got a bill for $14. Then saw the record that $127 had also been charged to the card. What happened to the initial quote - this was a good price at under $100. Less so at $40 more plus overage plus $60 for a full tank of gas
DAVID H
Obpersa Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Indianapolis, IN 46226
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Very friendly and helpful
DONNA LIt was a HORRIBLE experience. I’m still waiting for a call from customer service. The uhaul we picked up was in a parking lot completely alone. No other uhauls, no cars, nothing. No one was there to help and the mobile pick up wasn’t working. One 20 Minute phone call with customer support later and we could finally sign in. The uhaul key lock was only off by one digit when we got there, so someone could have stolen it easily. Once we got into the uhaul, the cab was covered in paper from the last several users, and the truck itself was filled with dirt, wood scraps, plastic and popcorn. We had to sweep it out before we could use it. There was NO uhaul signage on the building. Once inside a tiny sketchy office building, there was a taped piece of paper that said uhaul on it. I’ve used Uhaul for years and this was the WORST experience I’ve EVER had with the business.
John MThe original location on Bash Street where I was supposed to pick up my truck… I would give this location a 0 !!!!! Horrible, horrible, horrible customer !!! I had scheduled to pick up a truck at 10:00 am last Friday and they didn’t have a truck for me ??? I had to scramble to find a truck…making me late to my daughters rehearsal for her wedding!!! I will never forget this experience and will tell every single person I know how horrible U-Haul is !!! Just terrible !!!
Garry NI was redirected twice before picking up this rental nowhere near where I needed it. Not sure why you are allowed to make a reservation when the equipment mysteriously becomes unavailable at a specific location. I will never use UHaul again after my recent experience.
Erik T