I would referred as the last choiceCARIDAD V.
Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Shadeland Ave
Indianapolis, IN 46219
(N Of I-70)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Alquileres locales para mudanzas de ida o en la ciudad en Indianapolis, IN 46219
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First the truck was not clean. It sounded like it did not have a muffler. The passenger side airbag was partially separated.KENNETH E.
I was extremely irritated with the GM. I paid in all ones and after I counted them all out he goes behind and counts it again then proceeded to count the damn change I literally counted in front in him .45 cents. That was very annoying. Heather calls and says â€œTHIS IS HEATHER I was seeing if you still needed to UHAUL OR NO? Just unprofessional. I won't be visiting this location ever again.ARNEETRICE C.
i was there when the facility is suppose to open. no one was there. i froze outside waiting. called the central number and they called the manager. the manager said he will leave now and go to work. he arrived and let me in 40mions after they are suppose to open. its an official uhaul facility with the huge sign. its not a gas station nor mom and pops storeAaron S.
Nothing everything was wonderfultammy S.
Go over the equipment with the customer instead of sending them by there selfSebastian M.
Desk staff were very professional.MARTIN S.
Friendly staff. Responsive.Ralph P.
Everything was fine.PATRICIA B.
The agent was very very nice and helpful Thank youLorrie S.
I rented a uhaul for $55. I paid for a truck that I could not use. It sounded like the engine was gonna drop. The check engine light was on. I paid contractors to pack my uhaul and had to have them to unpack it because I could not drive the uhaul in the condition that it was in. If I had mechanical failure on the highway in this unsafe vehicle, it could have been fatal. I spent over 2hrs on the phone with uhaul customer service. They kept trying to transfer me to road side assistance. I spoke to 4 different customer service reps and not one road side assistance. A waste of money and time.DALENE H.
I went back and the truck engine light came on and also a wrench was showing All was done the sales person getting in the truck and racing the engine and went on to say the truck was suppose to be fixed. When I asked was I going to get charged he said let me send message to the people who fixed the truck and charged me full price.SHERRY C.
Great service.sherry I.
Very helpful staffJose R.
Please provide adequate information to paying customersBreandrea L.
This is my go to location but this time around the rep at the counter which was the older African american lady, was very rude for no reason and not helpful at all. Even when returning the truck she was rude and non nonchalant about having a lobby full of customers waiting while she was in the back.Stacy K.
The p/u was fine. The return this morning was HORRIBLE, at best!!! She was Very Rude, and couldn't stay off her phone long enough to address my concerns and issues!!! Very Unprofessional!!! She seemed unaware as to what info she was to provide me!!! Last time at this location!!!tamara W.
If a customer asks for help, don't huff and puff about it. It is very rude. As for me I had never driven a trailer and I asked if they could help me hook everything up and they didn't want to. They told me to park my equipment in a certain area when I got back but when I dropped it off they wanted me to go park my trailer just like the display items and put everything back where it goes before inspecting it. The air in my tires was extremely low and I was unable to leave until it was fixed. Very dissatisfied with my overall experience.BRENNA B.
I sent my boyfriend to pick up the 4x7 trailer I rented. I gave him the printed confirmation receipt that showed I did not add on insurance. I also used my credit card to place the reservation. But yet, Darlene added on the insurance and since the total was now different, she told my boyfriend that they needed to use his credit card but said that the original card was only to reserve and couldn't be used as a form of payment. That's a lie! She only had to use a different card because I did not consent to the extra charge for insurance. When she asked him if he wanted the insurance he told her â€œ whatever she has already is what you need to doâ€. The trailer was full of dried mud, and since I didn't have access to a broom. All my items got dirty from having to sit them on top of the mud. I called and tried to live chat after being hold for almost 20 min but was unsuccessful with both attempts. Will not be going back to this location.Shawna G.
Keep up the good work and can You email me my receiptPATRICIA W.
CSR did not let me choose the mileage I needed . She told me that it would be 20 miles and I ended up paying almost double the initial price. Won't use them again.MICHELLE M.
No problemsLINDA C.
The lady at drop off was the absolute worst , incredibly rude, would not help in any way unhitch the trailer, it took me several tries to back the trailer in and then she said I was few minutes past time and she was charging me another day as I pleaded my case she walked off, the worst customer service possibleJames B.
I first went to the one on Washington street. The guy was pretty rude. He said "just because you see a trailer out there that don't mean it's available"...I knew that because I've rented uhauls many times and never said anything to the contrary, but he sure was ready with rude answers. He told me they were out of everything and I should go to the one on Shadeland. The other guy there laughed and he said, "Well, they do it to us" He asked me for all my info so I thought he was reserving something, but it turned out that he did not. So he wanted my name and telephone number because? He looked up my information for some reason. So, then I went to the one on Shadeland. They had a trailer and rented it to me but I really had to pry answers about what they had out of them. They also were making jokes between themselves but never cracked a smile when it came to talking to me. I was satisfied with the rental, but felt like good customer service was kinda out the window at both of these locations. I'm always friendly with other people until they start coming off like these folks did. It was like I had some nerve coming in there to rent something which I thought seemed a little misplaced when the business is there for that purpose.Christa P.