Employees bashed U haul that equipment should not be dropped off there.
MARK M
Storage Sense Hwy 72
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Huntsville, AL 35811
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was given the option to rent a dolly and padding.But was told when we arrived that they did not have those things. We called the 18 hundred number and was told.We'd have to get them from a different store. The next closest store did not have any available. The third closest store was way out of the way. We ended up not getting a dolly or padding, yet was still charged. If those items are not available at the store chosen, they shouldn't be offered. I feel scammed out of money.
Dawn WWhen I arrived to get truck, there were no instructions on how to open the gate. Called to get gate code. No instructions to get key. Called again. It was after nine and no one was there. Got truck finally after about an hour. Returned truck. Could not log on to return on app. Ordered hand trucks. They were not on truck. Very disappointed!!
Debby JEmployee mentioned she was not trained in U-Haul and it was her first day, but no worries because she was still friendly and helpful as much as she could. I planned to do the return myself through my phone anyways so no worries on her not knowing but since it was her first day no problems at all.
Zachary KGot to drop it at same place I was going to made it very easy
Michell M