Not a very good location. Hard to get in and out at the front.Sabrena J.
Success Auto Holding
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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They were very rude, screaming and yelling at the top of their lungs stating, â€œWHY DO I KEEP CALLING, NO MAN WORKS THERE. I repeatedly asked her to please let me talk an explain that uhaul told me this was the location and I did business with a young, kind man. She was irate even further, THEN the young man walked in (that they claim didn't work there) and I heard him clearly tell both women he did rent a uhaul to us and that they just didn't have a dolly available. NOT to mention when we got it it was covered FULL with pallets and Sheetrock that my mother (almost 60) and my brother had to remove themselves AND the uhaul was on E!!! I wouldn't recommend this uhaul place to even my worse enemy, honestly! So disrespectful the women that work there. I also took photos of the gas , mileage and how filthy it was when I received it. NEVER AGAIN AT THIS LOCATION!Jacqueline L.
The person that represented U-Haul in issuing me the truck was an hour and 15 minutes late.Roberson T.
Keep up the good workAlton S.
Worst experience ever with Uhaul. Reserved a rental at another locational originally, arrived and no one was at the location I waited over an hour on the phone with a rep only to get hung up on. The place looked abandoned and I was charged!!! Plus $100 extra deposit without any services rendered. I used the service to get the key without someone being present and was told I needed to go inside for a key. The place looked abandoned. Eventually a rep transferred me to another location (Belfort) more gas and time wasted with no one held accountable. I received a truck at the next location and it was dirty with stuff inside. I then was charged an extra $25 for whatever reason. When I attempted to drop off I saw 3 different drop off locations through my reservation, absolutely ridiculous, I then was charged a cleaning fee but I left the truck exactly how I received it! Dirty inside. And I was overcharged for 3 gallons of gas when I for sure put it back where it was suppose to be!! Terrible customer service. Never again, please do better I'm still awaiting my deposit refund!!!cody H.