I was finished with truck last night and had to take it back. To my new spot because my car was locked in the parking lot. Also truck was dirty when I received the vehicle.MARLENA T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The maintenance of the vehicle should be better. The uhaul was jerking real bad and need the fuel check cause it was drinking gas like crazy and I went up the street to put more gas in it. The uhual drive like some wrong with itDominique C.
Keep the inside cleanLINDA B.
When I rented the truck I advised the clerk that the truck was dirty and not to charge me please she confirmed that I let her know and I left I only run to the truck for 2 to 3 hours to move three pieces of furniture when I return the truck a few hours later The lady said there was nobody there to receive the truck so she just asked for the keys. I reminded her that the truck was dirty and told her that I filled it up to a quarter tank as I was instructed to. The very next day I received the receipt for the U-Haul rental and they charge me fuel and for the dirty truck. It was very simple to confirm that the fuel level was where it needed to be. They flat out lied and said it had half of a quarter tank I went over there and had to confirm the fuel with the manager Harry what's his name. Harry said that he apologized and that he would return my money but it shouldn't take me to have to go over there and waste my time doing his job. Furthermore hairy isn't trained on the u-Haul system you don't know how to process a return money. He depends on somebody to show up and returns and he takes poor care of the U-Haul equipment because the other trucks that were there were also filthy. I always rent from U-Haul as you can see in my record but Harry takes the cakeHumberto B.
I refueled the moving truck more then we received it with - they took the truck back and didn't say anything and then charged us extra for it. Very disappointed.CHRISTIAN B.