The U-Haul’s location was very inconvenient, and the online information did not specify its exact whereabouts. When I attempted to check in through the app, it did not work. I had to contact customer service and be guided through the process because of the faulty app, and ultimately had to use mobile internet instead. This was a significant waste of time. I was scheduled to pick up the U-Haul at 8:30am, but I did not leave with it until after 9:15am., after receiving the code and obtaining the key. In addition, the U-Haul was extremely dirty. There were chips all over the floor and cotton swabs with a red substance— which I hope was lipstick and not blood—left in the cup holders. The experience was very unpleasant, and I will never rent from U-Haul again.
Ruby R
Uvalde Truck Rental
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Houston, TX 77015
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulIt was hard to find where to put the key.
Erin BThis location is not a good drop-off location. The orange key return lock box is located inside of a business with closing hours which is not accessible in later hours when I returned the vehicle. This location seems to work better as pick-up only. The Uhaul representative was able to assist me in returning the keys as there was not any physical personnel available to assist.
JULIE NBe attentive and communicate in a professional manner, also help resolve customer resolve issues in a timely manner.
WANDA PDirty truck and they charged me for gas and I put a little more than what they gave me
Maria F