The pick up site was not open at the time of their posted hours so I had to do a remote pick up. Also, the dolly and furniture pads I ordered were not in the truck.Maude E.
Uvalde Truck Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77015
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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My experience was horrible and so inconvenient. Well never go back to that location.Tamika J.
I requested on my reservation a dolly But when I picked up truck no dolly so they sent me to I-10 to get one out they didn't have one, so I had to go all the way to Pasadena,texas and that took up a lot of time and miles. So when I turned it in I had overage in milage and was charged for them. I think y'all owe me my milage credit to my credit or send me a refund check. To Sandra Linton 11305 Park 57 Somerville, texas my number is 979-535-8074 if you would like to call me and discuss this problem and get it resolved. The Rev. number is 88105544 for dolly and for truck is 87839916edward L.
We arrived at the location which had no sign only reason we knew we were there was because of the truck. Made multiple attempts to contact the # listed as did your representatives to no avail. The code which we were given WRONG. After almost an hour and a half we were about to leave when The representative came out and told us that was the wrong code. Uhaul Hempstead GREAT GUY. Contact me if u wish. Uvalde location representative a real JOKE. VERY UNSATISFIED WITH THAT LOCATION.Ralph C.
The location was difficult to find, called and asked for some guidance the day before and employee was uninformative and not helpful at all. In dropping off vehicle no clear area where to park vehicle and drop off location was closed. No clearly labeled drop off box and the only place to insert key to leave to business was not what I would consider secure. I had to try to maneuver table away from opening so that key went accessible to someone passing by. I was leary about leaving key there. I would never drop off at this location againJoAnn G.