I was given a truck without a license plate and when I told the front desk at the place she called the manager and they told me that I could either take the truck without a tag that it didn't matter or I could cancel the reservation. I only went there because it was the only 10' truck available around me. When I went back to return it after I was done with it the front desk told me that they had to take the truck out of circulation because of the missing plate (I drove it illegally then?) just plain bad customer service and support. Thank god nothing happened while I was using it
CARLOS B
Car Depot
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Homestead, FL 33033
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 2.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Improve customer service
Jean MThey don’t know what they’re doing there. I was invoiced incorrectly and they did not resolve it.
DAVID AThe staffing customer service is very poor ..the front desk agent don't speak English ,the waiting time is very long she move very slow and she use her phone to work with which is much slower than the computer my waiting time was over a hour ,but
Yvonne RThe service at the establishment was pathetic and horrible.
Hildebrando R