The self check in and self check out on the app was very slow
DARIN O
Incense Pro
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hollywood, CA 90038
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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Inform customers that the location is not a U Haul company that it is a 3rd party hand over.
Taffeney RThe process was unclear. I thought I was going to a regular uhaul location to check out the truck but was dropped off at a random street. When I got there, there was no uhaul signage anywhere. I finally found a uhaul truck which matched the license plates I had on the application. The truck was unlocked and no keys inside. On the application, I was being asked to go through a handful of identity verification steps. Altogether, it took about 45-50 minutes to get through the steps and pick up the keys. For these type of reservations where identify verification and back and forth communication is required, it would be helpful if uhaul takes a proactive approach to explaining the process.
Dante CWas charged $54 for a fuel fee when I put more fuel in that it had when I picked it up. Fuel tank was almost empty when I picked it up and the truck was filthy dirty.
Geneva SI had ordered furniture pads, and there were none in the truck. They said they didn’t have any and took off the charge. Also the license plate of the truck we received didn’t match what was shown on the site.
Nikolai B