My reserved vehicle was not there when I went to pick it up. A text message notifying the reassignment of the pickup location to another U Hual lot was sent out only 19 minutes before my pickup time, which I didn't see because I was driving to the U Haul lot. I had to drive another 40 minutes in pouring rain to the other lot, and then drive back in town to conduct my business. The U Haul team was not apologetic nor sympathetic and only offered 45 miles in credit for my troubles.
Xian Z
West Point Auto Spa And Lube
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Highland Falls, NY 10928
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Total lack of safety concern for customer. Poor customer skills.
CARLOS APicked vehicle up at 1/8 of fuel. Dropped vehicle off at same fuel level and was immediately charged for fuel. No help from this location. No call back. Nothing. I don’t recommend this location based on service.
Benjamin TEmployee was very knowledgeable and helpful
Thomas HWas not attached properly and came off my hitch. Trailer tongue was not 6-8 inches off the pavement.
Suzanne H