Rob was very nice
Thomas C.
Storageone
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Henderson, NV 89012
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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This location is a one man operation and this guy tried to steal my money. I left the truck after hours and he sent a receipt the next morning charging me nearly $70 in gas when I left the truck with exactly the same amount in gas as when I picked it up and then he refused to pick up the phone or respond to my email. Luckily Uhaul customer service fixed the problem when I gave them the picture which proved he was lying. This guy is a thief.
Matthew D.Rob was awesome!
Robert B.Great customer service. Thank you
Jodi M.Terrible experience. I pick up the uhaul. The manager's name is Rob Davis. The uhaul itself, the steering is not very smooth and while driving it on the freeway over 50 mph, the steering would be hard to keep straight. The real issue started during drop off. My return time was at 3pm. I got there at 2:15pm. No one was at the location to accept my return. NOTE THAT NO INSTRUCTIONS ON HOW TO RETURN IT WERE GIVEN TO US IN THE MORNING. So we waited 40 min for Rob to show up. The worst part, we were looking inside the building for 40 min and he saw us 20 mins into our wait time. He simply turned around and ignored us. When he opened the doors at 2:54pm, 6 min to our return time, no apology whatsoever and no discount. I asked him that he should at least compensate us and he said that that is what the key drop is for. REMEMBER HE GAVE US NO INSTRUCTIONS IN THE MORNING. When my friend told Rob that he clearly saw us 20 min into our wait time and he just chose to turn away, Rob's reply was "it was an emergency. it was either i address you guys or shit my pants." This is NOT acceptable.
Richa P.