the wait to process the rental was long. only one representative was knowledgeable about the process.benjamin B.
Moving Truck Rental in Hamtramck, MI at Hamtramck Hardware
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Hamtramck, MI 48212
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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They charge for stuff that were not giving to meGlory H.
Charged me twiceSYED ABUL K.
I come here although I live in St Clair shores. customer service is great even when they are busy.PRISCILLA RENA W.
My man was good peopleJIMMY ANTAR Y.
Update the uhauls my godSalah Mothar R.
The improvements I'm suggesting are Customer service classes, to all those employees. There is no organization. They charge me for an extra day and I was there but 24/7 locators said the truck had to been parked across the street in there lot which I could get in and nobody told me that the office in which I rented truck where they brought it to the door to check out. So I gave the key to associates and they lied to me a said they would take care of it. Then falsely charges my card. Communication Could have solved all this. There tone and attitude was so unconcerned and like so what didn't want to help me and I really felt disrespected I still held my composure with dignity and self respect in that public place I wait for 1hr for them to help because it was unorganized and customers are shouting and saying where is the line and they just hand picking the loudest customers to help them first. No social distancing and smells like rats in the building because the place wasn't clean and fowl order while I was waiting for them to find someone who knew how to enter uhaul truck and rent like I stated before I couldn't get on website in the beginning because I found out after that you have to be in the lot across the streetAIRETTA MARIYA A.
The guy who checked me in seemed new. He wanted me to just drop key in drop-box. When I said I needed documentation of when the vehicle was dropped off; a colleague went through the process with him. He then went out to vehicle checked mileage and gas; noted time and gave me a receipt.Douglas I.
Make sure the box is cleaned out. There was large pieces of glass still in the box and the front passenger tire was very low.DEVIN CHRISTOPHE G.
Stop using Hardware Stores to serve as UHaul locations.ARTHUR ARNOLD R.
It was ok . The truck wouldn't start loose battery cable had my son tighten it after got it home then it was fine. Should get credit for repair.. other then that issue it was good.Mary A.
Thank youNasser A.
Be nice like thatToufiqu Y.
Great service. I will recommend to my friends for sure.Md A.
Nice people very friendly and helpful the plqace is easy to get in and out with the trucksRashad K.
I had difficulties getting the truck. I spent a longtime waiting for a rep. to hell me get the key. I was over charged. Someone was supposed call me to dispute the charges. Ut I never recieved a phone call.ZAYD A.
To slow no service !!! Go see them and you will find out!!!Naif A.
Great costumer service. truck was clean and drive very smooth.Hisham D.
the two guys that helped me where helpful and nice but it took 2 hours, i was charged more than i was suppose to be (ended up being refunded), the truck was super dirty in the cab, found tobacco and marijuana residue in the cup holders, found a small joint in the door jam. it smelled like marijuana. i had to clean up dirt and some sort of dried spill.Avanthi G.
I dropped the trailer off after closing so I never entered the shop or met any reps. The digital return process via phone and camera was easy to follow and a positive experience.Donald G.
I'm going to give the location a good rating however don't advertise as $29.99 and then add $40 in fees. Bad experience for me. Not a big fan.erin A.
Check out took way too long. Employee didn't know what they were doing. Truck had almost a half tank less fuel in it than what was noted on the check out sheet. It had 30 miles till empty, sheet said it was just below a 1/2 tank. So I had to fill up the truck before I could even go anywhere, return it with too much gas, and then argue with the employee when I returned the truck over the gas even though I brought it to their attention when I checked out and they claimed to correct the sheet so that when I returned there'd be no problem. Overall this was a terrible experience; it cost me an extra $15 in gas, I had to argue with the employee, and it took forever. I only go here because it's close to my house.Bruno L.
My equipment was dirty and they gave me dirty furniture pads. Calling 1-800-go uhaul didn't help either. Very bad experience.Leviticus C.
Apparently the uhaul system was down. I had to wait in the store for 90 minutes after my scheduled pick up time to be able to get my truck. They could not get in contact with the field manager, they couldn't locate a different truck. There was only one person in the store helping us. He was trying but it was ridiculous that I had to wait so long. I tried to call customer service and was placed on hold. I finally was able to get my truck but there was a gentleman there before me that was still waiting.RONEIDRA H.
The truck I received was a bit dirty inside the cab and the storage space in back. This seems to be a common problem with auxiliary U-Haul locations, as these facilities often have no way to clean out the trucks so they can end up being rather dirty.James H.