I paid for the truck for 2 days and 350 miles , only use the truck for one day and 30 miles . I was charged for 569 miles and for the extra day I didn't used the truck . I was charge $702.99 . I will never refer a friend, family or a evil to uhaul . I am getting the run around about my moneyJames R.
Moving Truck Rental in Hampton, SC at Thelma's Place
(Distribuidor de U-Haul del vecindario)
Hampton, SC 29924
Services at this Location:
- Lun.- vie.: 10 a. m. - 4:30 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hampton, SC 29924
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Refrain from overcharging. I reserved the truck for one day but was initially charged for two. Also I declined the insurance but was was billed $14.00 for insurance (Safemove). After I complained the charge for the extra day was removed, however, I was charged for the $14.00 even though. Now this location's phone is out of order and I cannot reach them.William G.
Helpful and kind staffColleen L.
Had a very hard time contacting them when it was time to drop uhaul off , called multiple times and didn't get an answer , had to call the 1800 number just for someone to try and contact themMicheal D.
There was a few hicups but overall it was ok. The guys were great on helping put the U-Haul on the truck.Jessica M.
Everything was great excellent serviceðŸ’¯Verna W.
They didn't show up At pickup point as planed and wouldn't come after they finally answered phone. I had to hook it up myself really not sure if it was safe and clean it off. When I got to my house and opened trailer it had a bunch of trash in back. I also didn't receive dolly and blankets I ordered. When I arrived at destination They wouldn't take u haul because they were full. Had to go to different location. The entire rental was a joke and I should be fully reimbursed for charges. Will never use u haul again and will tell others about my experience.Stephen Z.
The place was not open but they came in late and we was able to get the rental but not the size we ordered but they still charged us for the larger rental and we got the smaller one! And when I called customer service I spoke to Lakiesha and she was VERY rude to be a managerCherolyn W.
no one around to receive trailer. waited for over an hour. left came back, still no one there so just left the trailer.harry F.
Great drop off place in the Country, so its not like the city, but location was well kept, and the staff at the location were very helpful!Scott S.
The location was supposed to be open, the number I was given was disconnected and it took awhile to get in touch with the person in charge. Once I finally did she was more than pleasant and very helpful. Her contact information just needs to be updated and there should be a warning that she is not in her office just because it does technically say she open for business hours.grace M.
Have everything in place. I was suppose to put up my truck at 6am and didn't get it until after 8am. The picture that was taken to locate truck must be was old. The truck that I was assigned to was right behind the building they had to move to other trucks to get to it. The picture that was taken to locate the key must be was old as well because it wasn't there also. I had to call dispatch which called the owner of this location and the owner stated that she lived right down the street from the build and she would be right there but it took 45mins for them to get there. Over all the service was really poor.LaMonica J.
All locations should accept prepaid debit cards!!!Vaniqua P.
The person who is on site is very nice and helpfulSteven W.
Drop off location was excellent. People were real nice. ..JOHN Y.
I could not get the location on the phone. They were not there when I arrived early but they did arrive to open at 1615. They did not know how to put the trailer on the ball and I had to do it for them. They need more trainingBryan S.
Person to be there, have some supplies, and give you paperwork before you leave with the truck. The wrong amount of fuel and mileage was charged me. This location is terrible!christine G.
This local gem is always great to go to for uhaul services. At drop off they were closed but the phone number on the store is always available. We had no issues.Michael B.
It rain that day and i had to find a spot that wasn't soft spot. No one were available each time i went there. Wasn't space to really place the ihaul.Mary M.
Get the text you send correct. Number sent to confirm pickup was disconnectedTory T.
The place was not openedRosa W.
Very helpful and excellent customer service.Michael B.
fire the manager.David H.
A live person does not work inside it's just a drop off spotJessalyn H.
no working phone numberSteve K.