Truck gets 15 mpg and I only drove it 7 miles be their records. Yet I was charged for 3 gallons of gas. Also was unaware I would be charged $20 â€œafter hours feeâ€ for a truck rented at 6pm and returned by 9pm. I'm not a satisfied customer.STEVEN D.
Moving Truck Rental in Hamilton, OH at U-Haul Moving & Storage of Hamilton
Hamilton, OH 45011
(St Rt 4 & High St)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hamilton, OH 45011
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The two uhaul employees that helped me were both absolutely fantastic. I would hire either of them to work for me.JEFFREY T.
Process was smooth and efficient from start to end. Thanks !Eric L.
This was the best Uhaul location we have ever experienced. The process for rental was fast and easy via online and pickup was a breeze. Thank you so much.chantini B.
Staff went above and beyond to assure my needs were met. Friendly and professionaljames C.
Require masks for all staff and customersDONALD V.
I was very happy with my serviceTANISHA D.
People are friendly abs very helpful. It was a great experience. Plus they have so many items needed when moving. It really is a one stop shop for moving items!Mark G.
Stay open later than 7:00pm maybe until 8:00pm. Can't get home and get things together until after 6:00pm. Was rough getting to location to pick up the truck in such sort time. Traffic is unpredictable. But the works we're very helpful. We got there 15 minutes til 7:00 and we're waiting for us. Thank you.LAURA W.
You over charged me 28.50 i drove 6 miles and put 5.00 in gas in it and was charged 8.50 wow and was charged 20.00 for drop it off after hours and was told i should have read the fine print from the manager Logan i will never use this company again nor will my family or friends what a joke you should be ashamed for taking advantage from people exspcailly when money is tight for most AmericansRICHARD M.
besides being scared to death because of the sound the truck made. the transmission would wind to the point that the rpm was sitting at 4 to 5 when there was no pressure being applied to the brake or the gas. then once the vehicle came to a complete stop the rpm would drop to 1 and stop whinning. when it was brought to the attention of the "assistant" manager who was on duty when we returned the truck as we were voicing our concerns, we werer obviously shaken up, and we were told that we didnt need to be so upset that things happen and that there has been repeated issues with that particular truck and they would have it looked at again. there was nothing she could or would do and she slung the gm's card at us and she said that she doubted they would do anything but we could go for it. we also told her that the gas was not on full and we barely drove any miles but still had to put over 37.00 in gas in because of the way it was running. she told us why didnt we say anything when she did the walk around inspection with us when we rented and when we told her that no walk around was done we were told we should have taken pictures and went back in. we had the truck less than 3 hours and had the worst experience we have ever had. more than likely would not rent again, and we have used uhaul for many many years. there are other companies out there that may be a little more expensive but at least we would be paying for a little peace of mind that the truck we rent wont blow up or leave us stranded, and a little understanding in customer service goes a long way. we have rented under my name from hamilton to PA and back several times and have never had any issues. we rented 3 to 4 items between trucks and pull behind trailers within the last 2 yearsANN B.
Reserved a truck and they only had a van when I showed up.JACOB B.
Logan was super to work with! He took his time and made sure I had the correct connections and explained stuff to me! I appreciated the interactions with him!JENNY M.
Top notch! Great service and friendly.JARED C.
I also would like to say that I accidentally left my wallet in the truck and one of the intake guys found it and ran out to the light to get my attention and gave it back to me. ðŸ‘ Thank You young man!!Donna S.
I have been treated very well , fast and efficient service . Will go there for all my needsNIKKI B.
The store was exceptional. What I don't understand is why you put on contract to see online info regarding price for extra day, mileage ect & then get bumped around from PAGE to page to find the info & then not get charged correctly. I'm disappointed my rate wasn't what it should of been or at least show me my discounted rate & word of mouth travels fast with me. I will make we sure family & friends don't make the same mistake.Jamie R.
Treat them like they treated me and there is nothing they can do to improve. You would have to give them the trailer for nothing.FREDERICK R.
Nice location. The vehicle I rented was very clean and also the people working the counter were very helpful.CHRISTOPHER S.
The person who took my credit card and processed all the paperwork was so helpful and nice.PAMELA P.
Overcharged even though the contract clearly stated return date & time. Did inspection and stated different fuel level as stated. Had to drive 71 miles just to pick up truck. Very disappointedDAVID T.
Although I was frustrated with the pick up and drop off by using the app, the location had everything ready and the equipment was well maintained.William S.
I so happy whit U-Haul very clean and faster nice customer thank a lotPhong N.
Extremely helpful. Excellent service.JAMES W.