Trailer we reserved was not available.Keenan H.
Moving Truck Rental in Gypsum, CO at Werks Auto & Diesel Repair LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Gypsum, CO 81637
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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The woman who works the front desk at Werks Auto and Diesel Repair â€œVanessaâ€ used inappropriate foul language and hung up on me when I informed her I would need to hold onto my trailer overnight due to circumstances beyond my control. I was so upset by her behavior that I had to turn the trailer into another location to avoid another confrontation.James W.
very helpful knew what they were doingdoug P.
Scammers. I was charged an additional day without anyone mentioning it to me. Per the contract I was given 72 hours and I returned it within 68. I have called Sasak several times with no response, and I returned an email to u-haul with no response yet. I will dispute the charge on my AmEx. In fact , I might as well dispute all of them from U-haul! I rented the truck at a fixed price, then I was charged for insurance at the pick up location. This was never mentioned prior.Robert A.
Frozen wiper fluid - 0% visibility. Dangerous!!!! Drop off location parking lot covered in black ice. Broken wrist from fall in drop lot. Dangerous injury lawsuit scene.Donald P.
Flat tire and weak tire on trailer immediately. However, both were fixed the next day. I think better inspection was in order. Perhaps my own fault. Maybe I should've chosen a better pick up locale. Live and learn.Brian L.
We had rented a dolly on line and when we got there, there were none available. The owner said that U-Haul knows there are none at that location, but still allows people to rent on line. This is disappointing, not in the owner, but in U-Haul. There must be a way to refer customers to other locations to get ancillary equipment.Sandra S.
Not friendly very rude.Matt P.
V nicethomas N.
The service was excellent, the equipment was clean and worked properly.Dan D.
Despite state and local mandates, none of the employees were wearing Masks. . These employees were talking continuously, laughing loudly and even whistling... without masks! This was a very upsetting experience.Gerald S.
The trailer was good and the guy who helped me get it hooked up was friendly and helpful. There are a couple of things that bothered me. 1: Even though required by the State of Colorado, the staff were not wearing masks. 2: When I asked for help with my hitch, the lady at the desk complained to me about using her guys for that. She did end up doing it but was not customer friendly.John E.
Fast and easy!Isabel V.
Great friendly employees and service, no room to improve!Candy A.
I returned the trailer on Saturday by noon. (Just over 2 days of usage). I was allowed 5 days. I paid for 5 days. I received an email saying that I didn't return it until Wednesday and they are charging me a late fee for its return. HUH? Emails to them are not answered.... HELP!Thomas K.
Overall ... not related to this particular location ... I was not satisfied with the Uhaul experience. I had explicitly booked a vehicle at your location closest to the EGE airport for me to just walk over to the location to pick up the vehicle. Less than 24 hours before pick-up Haul cancelled on me. That's not what I would have expected ... and certainly caused additional inconvinience and cost for me to manage the necessary transfer from the airport.MICHAEL H.
I should file a lawsuitGREG B.
They called and charged me $25 for folding the blankets we rented. I was not told in Plano that I had to refold them. I have never been charged for this before. In addition, someone has to fold them anyway to rebag them. I was not happy. This is just a way to make $25 off of me after the fact.Gregory H.
Werks has a great staff and they were really helpful.ALAN H.
It's not clear where to drop off the equipment. Also, I didn't know there was a 24 hour drop - so I rushed back to make sure i got there during their open hours.Peter A.
Heather the agent was very rude and unfriendly. I've filled out the contract the day before and printed before we arrive to the location. When we went to the place to pick up the trailer, she asked the location where we are taking the trailer as she supposed to. I said we are going to Colorado School of Mines to empty a dorm and coming back. She said what is the address. I said â€œ I don't know, can you look at it online?â€â€ She replied â€œ it is an extra work for me! If you don't give me the address including the zip code you can't leave here!â€ We we're outside she walked back inside yelling, I didn't understand the rest of the stuff she was yelling about. Honestly, I was surprised and very disappointed of the customer service. My husband found the address on our phone and gave it to her and we were able leave. No, I would not recommend her to anyone. She is very rude and should not work at the customers related jobs.Adil B.
Due to situation location was closed.Peter B.
I had to drive more than a hundred and fifty extra miles to get the equipment needed. How about bringing the equipment to the customer instead of making the customer go get the equipment?Denver N.
Don't RIP off your customersAndrew O.