I got into a verbal dispute with and agent when I returned the truck to different location. Previously, the rental agent told me that I had to return the truck back to the pick up location. I didn't understand why because that would be extra gas and inconvenient but I agreed. When I picked up the truck. The person told me that I could drop it off at a CLOSER location since I was going one way. Now they want to charge me 250.00 for dropping it off at another location. I called while dropping it off and appreciate the agents response OR attitude when explaining that, I was told I can drop it off there. I'm looking into legal matters with an attorney because she said she was going to charge me 250.00 for wrong drop location even though I was told I could drop it off there. She sounded like they were trying to SCAM me for extra money for no reason.
MICHELLE J
Portland Rock & Landscape Supply
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gresham, OR 97030
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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They ripped me off. Never doing business there again
AUSTIN CExcellent
BIRUK MStaff was very friendly and helpful.
Stephanie FI was charged for tax after it not showing on my invoice when booking on line and had confirmed at another Gresham location when I book on line there is no tax. Was told I needed to call and explain and they said that it had changed and they are required to charge in Multnomah co. Which was not what I was told and was not on my invoice when booking. Now having to wait for someone to call me about refund of the tax. I had also booked many times prior and had not been charged when doing on line and it did not state the had changed, if it had it should of been included on my changes when booking And all employees should be aware of this is truly a change. I live in Clackamas co and would just book closer if that is the case. Will review again after I get a call back to see how the follow up is handled
KIMBERLEE E