Reserved a 10' truck, they didn't have any available so was given a 15'. Back door was stuck open, I went back the counter and reported this to the cashier. The cashier acted as though I was an idiot and stormed out of the building to the truck. He reached up and grabbed the door yanked it up and down furiously, the door not moving more than a few inches. He then climbed into the truck and continued fighting with the door before storming back into the building to call his manager. When I was issued a working vehicle I was driving to my location for pick for the pickup of my furniture and the manager of this U-Haul location calls me feigning compassion and offering his b******* condolences, just so that he can ask me to return the equipment early so he can sell it to somebody else.
William R
S and G Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Granite City, IL 62040
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Store location was dirty, inside of truck was not swept out, ordered and paid for an appliance dolly and received a regular dolly. Would not go to this location again
DIRK BStay as is
ROBERT KPrice went from $40 to$63 to $101.57 like wtf oan it didn't even have a dolly in the back
Antonio CI need someone to look into this matter, please. I rented the truck and was charged twice. Once for $50.49 and against for $60.75. Originally he tried to charge me $111.24 and he thought he would cleverly split it and I wouldn’t notice. The facility is very sketchy. I asked about leaving my car there but was encouraged not to do. I only used the truck for 5 hours and only 18 miles. When I returned it and even when I picked it up I had to wait and be put on the side while he waited on his customers. Thank God I had a helper. Please review this claim.
Joyce R