I dropped the truck off sunday night and the employee messes with his laptop and eventually told me it was all done and I would get an email. I never did get an email because employee didn't complete the return at all. I had to return the next morning to the drop off location and have a different employee process the return, and I had to make it clear I wasn't leaving until it was processed.maureen N.
S and G Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Granite City, IL 62040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The recovery of the truck messed up my drop off day and timeTorell G.
Have more moving blankets on hand. When I reserved a dozen and showed up the next day I was told they had no blankets. With four trucks, I would think they would have more than the 20 that were not returned. The representative was professional and courteous overall and provided help walking me through the reservation process which I appreciated.Terry D.
The truck was infested with roaches. Transmission seemed to hesitate. The ac would blow cool air for awhile and then warm. If a truck is returned from another town, it needs to be inspected and infractions repaired before it is rented.Linda T.
They charged me for extra day, made it good at the end but it was a Hassel, I've had to call TJ with U Haul both times that I have rented one to get it straighten out. The day time men there are not friendly. I will go elsewhere.Brenda B.