Customer Reviews for S and G Market
(Distribuidor de U-Haul del vecindario)

243 comentarios

2526 Nameoki Rd   Granite City, IL 62040

(618) 451-7173

Horarios de la ubicación

  • Lun.- dom.: 9:30 a. m. - 10 p. m.

Servicios en esta ubicación:

Contáctanos

(618) 451-7173

2526 Nameoki Rd
Granite City, IL 62040

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- dom.: 9:30 a. m. - 10 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Quit telling me my truck isn't capable of pulling your equipment I've been using your equipment for 50 years I've been both an employee and customer of uhaul , I know what I can and cannot do.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCELINO M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Denise B. 
Clasificación:
1.0

First the guy own a mini mart that is disgusting as fuck and 2nd he does the whole transaction on his phone then you have to pay and put the card on his versus using a machine which is sketchy to me. If you all sent me there again i would say fuck no i dont need to rent it anymore

george M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST N. 
Clasificación:
3.0

Did not get the dolly we paid for and was charged for a whole tank of gas after the fact of it being just over a quarter tank when we got it.

Anna G. 
Clasificación:
1.0

This event was marred by many things. The initial location for pick-up did not actually have what I reserved. The attendant seems to lack control of his business. The location listed above had the equipment, BUT, he is a one-man operation operating his convenience store and the u-haul business. He's really a nice guy, but, it took over an hour to get the equipment. When I returned it the next day, he did not come out and "receive" it. He just asked that I drop it off and I was done. I later got an email from u-haul asking why I had not returned the equipment. Hopefully that is now cleared up. So, in the future, I will be much pickier about what location I use.

jose E. 
Clasificación:
1.0

El cliente no dejó un comentario.

LAKELISHA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB P. 
Clasificación:
1.0

Waited an hour for the guy to "get back" to rent the truck to us even though everything was done online and should have been super quick and easy. Then he just handed us the keys and walked away. Didn't walk to truck with us or go over anything. When we got in the truck it looked like it hadn't been cleaned in several weeks! It's was the worst experience. I will never rent a uhaul from 5his place again. Uhaul really needs to pay attention to who their vendors are because I'm sure this isn't what they want representing their company.

Shawn F. 
Clasificación:
2.0

Inspect the vehicles before you let someone pay good money for the death trap! Very poorly mechanically maintained.

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA W. 
Clasificación:
3.0

The gas tank was not full, less than 3/4 tank was provided. I did return the vehicle filled. Area of pick-up a bit rugged.

KEVIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Justin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

terronda F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA A. 
Clasificación:
4.0

Cargo area had trash when i picked up my rental. Didnt have the moving blankets i had ordered for the truck. Other than that it was good

Mark M. 
Clasificación:
5.0

Great Business Very Fast and Reliable Highly Recommended

stacious W. 
Clasificación:
2.0

El cliente no dejó un comentario.

EVERETT R. 
Clasificación:
4.0

n/a

BRENISHA B. 
Clasificación:
1.0

He lied to us, he said we could have 24 hours and if a little late would not charge us, picked it up at 11 am returned it next day at 130, got charged another day, so unfair, will be reported

DIANE S. 
Clasificación:
5.0

Very Friendly, love that Mono helped me back out the snow and everything

TAMIKA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justin K. 
Clasificación:
3.0

It took forever to get checked out. Every time a customer would come in, he'd make me wait and check them out first. My cell phone would work in the store, so I couldn't upload my driver's license. What do people do who don't have a cell phone?

elizabeth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen G. 
Clasificación:
5.0

Everything was perfect

TIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH R. 
Clasificación:
4.0

Very helpful place; Convenient access transport was available at short notice.......

BHADRA DEV K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole L. 
Clasificación:
2.0

I have a bad back and normally someone comes out and lifts the trailer up for me. At this location the store owner did not so I had to hook it up myself. The gentleman was friendly though.

Timothy D. 
Clasificación:
2.0

Charges $5.00 extra for service charged. Low gas and dirty truck. Would not use Uhail again.

Randy P. 
Clasificación:
3.0

Ask if there are any features the customer might need. Like a power source for a charger!!!

william Z. 
Clasificación:
5.0

It's hard to top perfect service 😃

Dorothy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

carllile R. 
Clasificación:
1.0

The truck wasn't clean inside. Had less than a quarter tank of gas. There was what appeared to be drug paraphernalia in the cargo area. Pick up location was an unkept liquor store.

kathy R. 
Clasificación:
4.0

Better information on daily turn ins. Was under impression I could keep it up to three days at 25$ a day. And also it had cigarettes everywhere.

bethann A. 
Clasificación:
4.0

Most people move over a weekend, why jack the prices up

melissa M. 
Clasificación:
5.0

Snacks

Nashiya B. 
Clasificación:
2.0

Stood in the hot store for over 40 minutes just to get told they can't give us one due to the computer being “down”. I had to call customer service just for them to let me get it. When I got the u-haul it was dirty inside with ashes in the cup holder.

Crystal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA M. 
Clasificación:
5.0

Was treated very well and was on top of my needs and explaining to me what I needed to know 10 out of 10

jacob C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONNA G. 
Clasificación:
3.0

Took almost hour to get my rental!

Mary S. 
Clasificación:
5.0

Nada

ron P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal W. 
Clasificación:
3.0

Blinkers didn't work

NICKA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty M. 
Clasificación:
3.0

It's in a bad part of town. The people that were hanging out in there weren't buying anything, they were there to socialize.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chanele D. 
Clasificación:
3.0

Owners a very nice guy and made sure I had everything we needed. Location in Granite city is a bit sketchy but felt safe leaving my car there with his cameras and he has quite a few trucks

Raymond H. 
Clasificación:
3.0

When I rented the truck, I was told the smaller cheaper van was unavailable. But, when I returned the larger truck 3 hours later, the smaller cheaper van was still there. Not sure if it ever went out or if I was gotten for an extra $20.00.

richard W. 
Clasificación:
5.0

No problems. The gentleman at the counter appeared to be the only employee and the store was busy but he was courteous and patient with me and everyone else. Less than 30 bucks for my truck. Very pleased.

kerry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
3.0

Make sure there if gas in the tank. The truck was almost empty when it was picked up. It was returned with a lot more gas.

john H. 
Clasificación:
5.0

Team very helpful

michele G. 
Clasificación:
1.0

Strap was torn on dolly, refused to fix or replace. Had to haul my 63 Nova Wagon show car on that POS dolly. Taliban station that I rented from refused to help in any way, replying “take it or rent from somewhere else”

christopher M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Renee C. 
Clasificación:
5.0

Nothing as of right now.Your Trucks are very reliable.

stacy P. 
Clasificación:
1.0

Bad area lot of homeless and drug dealers

Lateshia D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
3.0

Out of the way, kind of sketchy. Harmless, but it didn't look that way.

Erin S. 
Clasificación:
3.0

make sure the vehicles are better maintained. this truck was horrible. would not stay running, engine surged making the truck lunge....almost into another vehicle. the brakes barely worked. this truck should not have been on the road.

greg G. 
Clasificación:
5.0

Be sure and finish check in through computer so customer does not receive emails saying U-Haul needs to know when epuipment will be returned when it has already been returned.

sandra M. 
Clasificación:
3.0

Truck was fine. Going to a liquor store to get my truck was a different experience, especially with my kids in the car. Would not recommend this location.

Dan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

brian D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

Great service

Sylvia W. 
Clasificación:
3.0

When I picked up the truck, it was twilight and I didn't notice how dirty it was in the cab and cargo area. The cargo area of the truck had not been swept out after the prior customer. I also did not enjoy my experience picking up my truck using the mobile website. The store was still open, so I should have just went inside, but I was hoping the online pickup would be easier. It was not. I'm sure it's a good thing if you need to pickup after hours, but I wouldn't recommend it if the store is open. I appreciated that the store attendant was very helpful and efficient when I returned the truck.

Daniel F. 
Clasificación:
5.0

Very friendly and very helpful........

natasha F. 
Clasificación:
3.0

First off wasn't the size truck I requested then had to go 3 miles to get fuel truck was wet from rain then had to pay for 12 extra miles because of smaller truck ..

Mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles T. 
Clasificación:
5.0

Everything was perfect. It could not have been any easier or more convenient .

michael J. 
Clasificación:
5.0

Encourage people to do check in online. The store location is very busy and doing check in at store in person is time consuming. The store personnel were very nice, professional and helpful.

Deborah B. 
Clasificación:
3.0

It was open late and the staff was very kind.

Allison M. 
Clasificación:
4.0

Friendly clerks, and good store, but be wary in this area.

brandon J. 
Clasificación:
2.0

El cliente no dejó un comentario.

christina C. 
Clasificación:
5.0

workers were very helpful,thanks for your service

eddie B. 
Clasificación:
3.0

The door on the truck was broken.

JOHN W. 
Clasificación:
1.0

Sketchy location, unable to print receipts, no help hooking up trailer, damage not noted on trailer

Todd S. 
Clasificación:
3.0

ok

scott C. 
Clasificación:
5.0

just keep up the good work

ARTHUR A. 
Clasificación:
5.0

Fast easy service.

Robert J. 
Clasificación:
2.0

You might consider meeting the customer's request for a convenient pick-up location. There is a U-Haul location within 5 minutes of my home and another within 10 more minutes. I specified my preference for one of these locations. Instead, we were required to drive to a town 30 minutes away.

Ralpha H. 
Clasificación:
3.0

Rough parking lot and they are running there liquor store 1st and Uhaul 2nd

matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwenn M. 
Clasificación:
3.0

El cliente no dejó un comentario.

calvin E. 
Clasificación:
5.0

Nothing You Guys Are The Boom

Tyshon D. 
Clasificación:
2.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
3.0

I suggest you think about a 2 hour use $30.00 value plan. Whenever a customer rents a uhaul for 2 hours or less, it should be a flat fee, such as $30.00. I used it for less than 2 hours and it cost me $70 something dollars??..I only went 4 miles round trip. What happened to the $19.99 or $29.99.??

Rosie D. 
Clasificación:
1.0

The agents were very rude. They did not open when they were suppose to. There were homeless people sitting outside of the location and beer bottles and liquor bottles littered throughout the whole entire location. The agent didn't go outside to inspect the vehicle with us. I had to guess which one it was in the lot. The vehicle had trash from previous people inside of it still. And to top it all off, it was infested with cockroaches and other bugs. Did not realize this until we brought our furniture into our new home. This has made buying our first house very awful. I will never use this location again and may see about finding a different moving company truck altogether. This location should not be renting out U-Hauls and honestly should be closed down.

Gina S. 
No se han enviado comentarios para esta ubicación.

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