El cliente no dejó un comentario.pedro U.
Customer Reviews for S and G Market
(U-Haul Neighborhood Dealer)
Granite City, IL 62040
Servicios en esta ubicación:
- Mon–Sun9:30 a. m. - 10 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
El cliente no dejó un comentario.Penny M.
El cliente no dejó un comentario.Kristen T.
The process was quick and easy. Most correspondence was through email or texts. Mileage adjusted and final receipt emailed in less than eight hours. Will definitely rent from here again if needed.Kelly M.
El cliente no dejó un comentario.marilyn B.
El cliente no dejó un comentario.Jason C.
I never rented a uhaulGary Z.
The customer service at this location was below unacceptable. I was never given instructions on what protocol was as far as pick up or drop off. There was never a contract or talk of one. Now I'm being charged repeatedly $300 for unexplainable fees . Never used this location!Michelle B.
On time pick up. Friendly and helpfulSharon M.
Everything was greatGeorge M.
Clerk kept stopping to wait on other customers while we were getting the truck so the entire transaction took over 30 minutes which is unacceptable.robert B.
El cliente no dejó un comentario.Proctor K.
El cliente no dejó un comentario.Nadine H.
El cliente no dejó un comentario.George H.
El cliente no dejó un comentario.Justin M.
All goodRoy B.
It was a very different feel from our pickup location, but great customer service.Misti G.
El cliente no dejó un comentario.Martin H.
The location is a liquor store in a sketchy part of town. The worker in the store who processed the return was very nice and did a good job, but the place is kind of icky.Kaye M.
We rented a 20 foot truck when outside temperature was 30 degrees. Drove for 10 miles and had no heat in cab. Drove the entire trip freezing. Not enjoyable at all. Once we were 10 miles out there was no time to wait for another truck.Joshua M.
I had no problem my truck was reserved and ready on my pick up day every thing was greatAntonio C.
El cliente no dejó un comentario.Terease F.
El cliente no dejó un comentario.tim L.
Wouldn't let me upload pictures of odometer and the guy didn't even care just means more money in there pocket they can chargeAPRIL D.
El cliente no dejó un comentario.Latonya B.
El cliente no dejó un comentario.Drekia W.
El cliente no dejó un comentario.Linda D.
Nothing great customer service really great location managersJason P.
El cliente no dejó un comentario.Maureen G.
El cliente no dejó un comentario.ahmad A.
This place if fraudulent charging Me for my rentalArthur T.
My Agent was able to answer any questions I had, very professional, if needed I shall use this location againwanda W.
Ordered a dozen blankets. However No blankets were available to protect furniture, resulting in scratches! Piece of marble was broken, because of laying it flat on floor of truck bed unpadded!MaryGwinn K.
El cliente no dejó un comentario.Joseph E.
El cliente no dejó un comentario.Wendy E.
El cliente no dejó un comentario.carolyn B.
Not the location I requested, it was even across the river in a different state. It was a convenience store with only 1 person working. Every time somebody came in to buy lottery tickets and snacks, he stopped to wait on them. This happened about 11 or 12 times. Took over an hour to complete contract. Then the didn't have all the equipment I reserved. 3 different locations to get all that was reserved. Very poor reservation system.tamera B.
Very rude and also said that he didn't have any trucks available altho he had 11 of them sitting on his lot. It took me having U-Haul call them to get a truck to use. He then took every customer in line instead of trying to make things right with me.Tommy V.
El cliente no dejó un comentario.Melissa S.
El cliente no dejó un comentario.chris M.
Very rough and unsafe location.Nathan F.
The staff was unprofessional and unprepared. I ended up having to go through the check out process wit the â€œmanagerâ€ over the phone.LEMONT K.
El cliente no dejó un comentario.Angel S.
El cliente no dejó un comentario.Patricia M.
My experience was honestly full of inconveniences. First of all, the system was laggy as hell and it took hours to get my reservation set up. Second, our truck wasn't even cleaned before we received it. Third, I was charged for 100 miles when I only drove 35!!! The guy that runs the place is very friendly and cool. I reserved 6 hours, but returned the truck in like 4.5 and was overcharged, mainly for the mileage. Also, the truck didn't even have a full tank of gas when I received it, so I probably was charged for that as well. $120+ for a 35 mile trip. Rip off!Hannah S.
El cliente no dejó un comentario.Javier R.
El cliente no dejó un comentario.robert K.
El cliente no dejó un comentario.mike T.
It was unclear where office was, or who UHall employees were. However, the attendant (Manu)was pleasant, helpful and informative. Overall experience was fine.ROSA B.
Appt to pick up the truck was for 10:00 a.m. We get there they say we have to come back at noon because the person who takes care of it wasn't there! We were understandably upset. We were on a tight schedule, we had paid people to help us. They could only give us 2 hours. So they said come back at 11:00. At 11:07 we watch the guy walk out of the house next door to the business we were picking up from. So he could have run over quickly and taken care of us but apparently customer service isn't a priority. He didn't offer to compensate us in anyway. After complaining he gave us an extra 2 hrs time to have the truck returned. Which we ended up needing because we had to do all the work loading and unloading ourselves and pay for help we were unable to use. And we missed other appts as well. What a mess. So unhappy. I will leave this review any and everywhere possible.JULIE C.
El cliente no dejó un comentario.ANTHONY M.
El cliente no dejó un comentario.Karen H.
El cliente no dejó un comentario.CHARLI T.
Very dis organized - wasn't sure what was going on, took over 50 min to check outCharli T.
Truck was not ready at scheduled time because S and G Market did not put the keys in the lock box. This cost me several hours and several hundred dollars.SHANNON W.
El cliente no dejó un comentario.SHAREE W.
El cliente no dejó un comentario.LADISLAU T.
This is a dangerous location to rent from. The guy behind the counter is a liar and sells drugs to people from behind the counter. Not only will your rental not be ready they will treat you like garbage when you try to get the U-Haul. Do yourself a favor and get a Penske, Avia, of Enterprise rental. Overall U-Haul dealers are trash and horrible to their customers. If you want to buy drugs behind the counter of a local "market" this is the place. Their traffic manager is a joke and is rude and never calls customers back. Profits over safety for this company. Do yourself a favor and ask friends to help move it will be safer for you.Ben G.
El cliente no dejó un comentario.TERRI H.
Quit telling me my truck isn't capable of pulling your equipment I've been using your equipment for 50 years I've been both an employee and customer of uhaul , I know what I can and cannot do.MICHAEL B.
El cliente no dejó un comentario.DEBORAH B.
El cliente no dejó un comentario.MARCELINO M.
El cliente no dejó un comentario.Denise B.
First the guy own a mini mart that is disgusting as fuck and 2nd he does the whole transaction on his phone then you have to pay and put the card on his versus using a machine which is sketchy to me. If you all sent me there again i would say fuck no i dont need to rent it anymoregeorge M.
El cliente no dejó un comentario.ERNEST N.
Did not get the dolly we paid for and was charged for a whole tank of gas after the fact of it being just over a quarter tank when we got it.Anna G.
This event was marred by many things. The initial location for pick-up did not actually have what I reserved. The attendant seems to lack control of his business. The location listed above had the equipment, BUT, he is a one-man operation operating his convenience store and the u-haul business. He's really a nice guy, but, it took over an hour to get the equipment. When I returned it the next day, he did not come out and "receive" it. He just asked that I drop it off and I was done. I later got an email from u-haul asking why I had not returned the equipment. Hopefully that is now cleared up. So, in the future, I will be much pickier about what location I use.jose E.
El cliente no dejó un comentario.LAKELISHA S.
El cliente no dejó un comentario.JACOB P.
Waited an hour for the guy to "get back" to rent the truck to us even though everything was done online and should have been super quick and easy. Then he just handed us the keys and walked away. Didn't walk to truck with us or go over anything. When we got in the truck it looked like it hadn't been cleaned in several weeks! It's was the worst experience. I will never rent a uhaul from 5his place again. Uhaul really needs to pay attention to who their vendors are because I'm sure this isn't what they want representing their company.Shawn F.
Inspect the vehicles before you let someone pay good money for the death trap! Very poorly mechanically maintained.MICHELLE C.
El cliente no dejó un comentario.BARBARA W.
The gas tank was not full, less than 3/4 tank was provided. I did return the vehicle filled. Area of pick-up a bit rugged.KEVIN N.
El cliente no dejó un comentario.Daniel J.
El cliente no dejó un comentario.Justin K.
El cliente no dejó un comentario.terronda F.
El cliente no dejó un comentario.DANA C.
El cliente no dejó un comentario.PAMELA A.
Cargo area had trash when i picked up my rental. Didnt have the moving blankets i had ordered for the truck. Other than that it was goodMark M.
Great Business Very Fast and Reliable Highly Recommendedstacious W.
El cliente no dejó un comentario.EVERETT R.
He lied to us, he said we could have 24 hours and if a little late would not charge us, picked it up at 11 am returned it next day at 130, got charged another day, so unfair, will be reportedDIANE S.
Very Friendly, love that Mono helped me back out the snow and everythingTAMIKA W.
El cliente no dejó un comentario.LISA P.
El cliente no dejó un comentario.TIFFANY H.
El cliente no dejó un comentario.Justin K.
It took forever to get checked out. Every time a customer would come in, he'd make me wait and check them out first. My cell phone would work in the store, so I couldn't upload my driver's license. What do people do who don't have a cell phone?elizabeth W.
El cliente no dejó un comentario.Maureen G.
Everything was perfectTIA J.
El cliente no dejó un comentario.Jessica L.
El cliente no dejó un comentario.KEITH R.
Very helpful place; Convenient access transport was available at short notice.......BHADRA DEV K.
El cliente no dejó un comentario.Nicole L.
I have a bad back and normally someone comes out and lifts the trailer up for me. At this location the store owner did not so I had to hook it up myself. The gentleman was friendly though.Timothy D.
Charges $5.00 extra for service charged. Low gas and dirty truck. Would not use Uhail again.Randy P.
Ask if there are any features the customer might need. Like a power source for a charger!!!william Z.
It's hard to top perfect service 😃Dorothy R.
El cliente no dejó un comentario.carllile R.
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!