The U-Haul in Granite City I made reservation for a 15 ft U-Haul truck and they gave me a 14 ft truck I called her the day before to let her know can I come in at 7:30 she said yes no problem when I got there at 7:25 I called her she's I'll be there in a few minutes she wind up coming at 8:20 a.m. on the 22nd of March then she had computer problems and she didn't give me a printout of what the gas was she told me it was full come to find out I did 48 miles from 4080 Kathy Drive in Granite City to 5312 and North Illinois when I came back to fill up the tank it cost me $42.07 she lied and then she going to give me the paper after I get back and show that it said full if it was full why did I have to pay $42 I want my money back plus I had to keep the moving people to load and unload at the destination was a four hour cycle but it want to turn on the 5 hours and I paid $150 so they can help me he put his stuff put some of my stuff in his car I had to call my girlfriend to wind up putting stuff in her car then I had to come back the next day and put stuff in my car so it talk cost me additional 150 plus 22 dollars and gas I am not happy my number is 618-691-46569 p r e n s a
Yvonne P
4 Your Stuff Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granite City, IL 62040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was all a Great Experience !!!
David LThe original rental location closed unexpectedly due to weather, but the rep called me and redirected my reservation to 4 Your Stuff Storage and the friendly staff there got me squared away in no time, despite the bitter cold and the snow on the ground! My trip took a little longer than expected (again, due to the snow), but we brought the trailer back and checked-in. A+ service, I would definitely use this location again!
Lawrence EEasy great service. And nice employee.
sukhjinder sDrop off staff was very poor. When I picked up, the staff was very helpful.
morgan s