The dolly ordered was NOT there. I called my son in front of person and noted I no longer needed the dolly since he didn't have it. I'm dealing with stress and moving and on top of the personal stress I was charged $ 213.00 for a dolly I never had.
Eneida S
Recreational Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gloucester Point, VA 23062
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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There was a wasp nest in cabin.
Michael MThe pickup location was fine. However, I reserved a 20 foot truck on-line. I called the Monday before pickup to confirm availability and was assured it was good. I received a call on Thursday / Friday informing me I would be given a 26 foot truck. WAY TOO BIG for my purposes but I didn't have a choice. My guess is the larger truck did cost me more in gas mileage. The biggest issue was as I was driving from VA to GA Sunday, I was just south of Charlotte, NC around 5:30 pm when it started to rain. The windshield wipers did work but the wiper blades were completely bad. With it being dark and rainy, I had to pull off I85 as I could not see. Fortunately, I was able to purchase a new wiper blade but it was very challenging trying to change it with the size of the F650 truck. I did report an issue to your call center but was eventually able to get it done. That was not the type of problem I would have expected to have to deal with. Very dangerous and inconvenient. I did explain this to the drop off location but it was very evident they did not give a shit. Poor customer service. At a minimum, I expect to be credited for purchasing a replacement windshield wiper.
Greg FVery friendly and helpful. Easy pick up
Harold LClean up/Check on the truck before its rented to another user.
Rosa T