I was extremely dissatisfied with my experience. I originally booked at the UHaul of Deptford and my reservation was changed to MyWay Deli and Grill. I was avoiding renting from non-UHaul locations from past experience, and this by far was the worst yet. The equipment was left with less than 14 miles of gas (making it very difficult to view the Odometer for check-in), the employee working the counter did not seem to know what they were doing (I confirmed I checked in via mobile and just needed the keys. It took another 10 minutes for him to figure this out and give me the keys). The truck itself had many dashboard indicators issues (check engine, airbag, etc). Lastly, the cab interior was FILTHY. There was leftover trash, a smell best described as cat urine, and a used condom. I 100% will not be going to My Way again and will be following up with customer service over the issues with this reservation.
JOSEPH H
My Way Deli And Grill
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Glendora, NJ 08029
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was extremely dissatisfied with my experience. I originally booked at the UHaul of Deptford and my reservation was changed to MyWay Deli and Grill. I was avoiding renting from non-UHaul locations from past experience, and this by far was the worst yet. The equipment was left with less than 14 miles of gas (making it very difficult to view the Odometer for check-in), the employee working the counter did not seem to know what they were doing (I confirmed I checked in via mobile and just needed the keys. It took another 10 minutes for him to figure this out and give me the keys). The truck itself had many dashboard indicators issues (check engine, airbag, etc). Lastly, the cab interior was FILTHY. There was leftover trash, a smell best described as cat urine, and a used condom. I 100% will not be going to My Way again and will be following up with customer service over the issues with this reservation.
JOSEPH HI was supposed to get the $12.00 foldable dolly, I never got the correct dolly that I paid for, first they brought out a small one, then after some communication issues and about 10 minutes time they brought me an appliance dolly which was still not correct, I got tired of doing this back and forth so I just took the appliance dolly, however, this did not work for our needs so that was money wasted.
Jan RThe u haul didn’t have gas in it and I put gas in! They didn’t listen to me on the online price I got they charged me more and the worker in my way deli didn’t even clean the back of it there was something sticky all over the floor! Not happy last time I used uhaul was great customer service not this place! Please go to another location
Jessica g- It took the employee in the store a good 30 minutes to complete things on his end. I checked in and input all required information the night before. He informed me there was an issue with my drivers license (I double checked what was uploaded, and everything was accurate). I had to re-enter all information again. - Truck had the check engine light on (I called customer service to inform), and food crumbs and dirt all over the floor mats and cup holders. - Will not be using this location ever again.
Robert S