My go to U-Haul dealer, Angel at Chuck's Auto Repair on Route 100 in Bechtelsville, PA, is really an angel.When I moved here from NJ to PA I needed a vehicle to move some remaining items here to PA. She had one on the lot and set me up with it. She was wonderful with communicating to me everything, especially since it was the weekend. She went out of her way to accommodate me. That brings me to this most recent rental. Angel didn't have a van that suited my needs, but found a dealer that did. She set up the rental, and I picked up the van. That went flawless as well, with both agents being kind and helpful. Thanks for making the rental seamless. The only thing that may need improvement is the software that finds your location when the vehicle is being returned. Although my phone was set to allow location finding, it didn't work. After a few tries I just parked the van and dropped off the keys in the box. Other than that everything went smoothly.
RICHARD H
Budget Store & Lock Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
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One-Way and In-Town® Rentals in Gilbertsville, PA 19525
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I will never rent from Uhal again. They advertise that they are 24 hours. Good luck if you end up renting after hours. Months ago I rented after hours and nothing went right with the app. I thought it was me. My first time using the app and wasn't familiar. This very last time that I will ever deal with this company all together once again there app had nothing but problems it took about 5 hours for me to check out the van I reserved. During that time I had four guys with two trucks waiting at my house ready to move me out. So not only did this app waste my time it cost me a lot of money because of those four guys still need to take it compensated. And then I got to finally get to my location between8/9pm and had to move everything myself. Due to having to pay for the hold up. I recommend never using Uhal. They don't care about people time. I am still dealing with what that day caused the trickle down effect. I was setup to move out of my house weeks ago. Now it's almost the 1st and out of time. Uhal= major let down. Hope people see this and look for a different company.
JESSICA RI wasn’t aware that I was unable to drop the van off at a different location. I’m the past, I had picked up at one location and dropped off at another and was hoping to do that with this van as well. This added unnecessary miles to my trip.
Casey FPick up location was great. However I tried to return on the app and it did not work, if I did not use the app I got charged another $20, pretty convenient for them it doesn't work and I didn't have a choice. (note it was an after hours return so no one was available to help in person or on phone)
Dana BGo out of business.
Barry M