Had to pick the truck up at a different location, as it was not available where we rented it. This added additional mileage to our rental. We also reserved a furniture dolly and was told they didn't have any, but we could go to a different location to get one. (More mileage to have to pay for) Absolutely ridiculous!!!
MARK C
Shoppers Supply Gilbert
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gilbert, AZ 85297
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Had to ask where to go inside the store, drop off process was somewhat confusing. You see U-Haul trucks in the parking lot but the drop off point is not clear. I asked for confirmation and they just told me everything was emailed and took the keys and said I was good to go. I actually called the next day myself to confirm that it was in fact returned and in the system correct as a peace of mind, which as a customer, I should not have to do.
NATHAN HEverything was great! Truck was clean and drove well. Check-out and check-in were easy!
RICHARD FVery convenient
MARK STruck was on E when I got it - had to get gas right away. Also, I added a dolly and when I picked up there was no dolly and they said they never have any at this location.
Natalie H