The truck that we rented brakes didn't work. When I first got in it they seemed iffy. I tried 3 times to reach the uhaul center left message-they did return but I was driving and could not answer call. After loading our truck, headed back to our house and when leaving the storage facility, the truck would not stop. Just kept on going right into traffic. It's amazing I wasn't hit by another car. It was a horrible scary experience trying to finish our move in a truck that had brake issues. Had to drive about 30 miles per hour and take the long way back to our house in a truck with brakes that might work or might not work. Once we made it back to our house to unload, I went to talk to the U-Haul rep. I told her I did not feel safe in the truck. She came to pick it up-not sure what the end result was. I cannot believe that uhaul charged us the full rate(they did comp the gas that we used) I have rented with uhaul many many times and this was the first time something like this happened. In the future I would hope the uhaul truck was inspected and I will not leave in a truck that has iffy brakes!!!
CARRIE A
Dun Deal Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Georgetown, TX 78633
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The issue is the cost. I borrowed a truck for essentially just over 24 hours. It cost me $300 to use the truck. That’s ridiculous. It would have been easier and cheaper to make two trips with my pickup.
CHARLES GI have rented from U-Haul more times than I can count over the years. Dun Deal in Georgetown, TX is hands down the best location I've ever visited. We were in and out quickly, the location itself is very clean, the staff was professional and very friendly. When I inevitably rent my next U-Haul vehicle, this is the only place I will return to.
JIMMIE CThe site manager was excellent
TODD WRented a truck at 2000 Leander St. When I arrived, they told me they had the truck but not the appliance dolly I reserved. The employee there said I could pick up the dolly from this location and return it with the truck. However, when I got here, the lady told me I had to return the dolly back to her location — forcing me to make another unnecessary trip. She seemed almost happy to inconvenience me. Poor customer service. Would not recommend.
ANNETTE M