Denise and Missy were very helpful. The whole experience was easy.
Mark Huron
Customer Reviews for Dun Deal Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Missey the receptionist in the Williams Drive Georgetown Texas location is very helpful, they accommodated my needs despite of a short notice
Fernando PerezThe truck must be very close to its retirement at over 130k miles. Steering was loose and pulled to the left. The hinges on the roll-up gate are rusted and do not operate smoothly. That being said it did the job for us and there's no reason I wouldn't use Uhaul again. The folks at Dun Deal were very helpful and got us on our way without any trouble.
Michael KiehlSeemless drop off all good.
Lou ReggioFriendly customer service, located close to our home.
Donald JohnsonGreat experience at this location. The U-Haul employee was very friendly,
Carlin SilvioNone. Super friendly attentive staff. Thank you!
DOUGLAS LOIZZONever needed to step foot inside the location, but the property was clean, and the woman who helped was friendly and helpful.
JAMES VENCEAdvise customer they will receive time and location sensitive text messages from U-Haul. These messages are annoying when unexpected and received to late to act on.
Michael WalkerImpeccable and courteous service.
Ray HernandezNa
John JohnsonVery friendly, good equipment…
Johnny BryantThe inside of the windshield was so dirty & filmy I could not see out of it. You could tell multiple drivers had attempted to clean it on the fly while using the van. I had to stop by my home to get a towel & windex to at least clean a hole that I could see through without a horrible sun glare. It was beyond what paper towels & dirty water at a filling station could handle. Otherwise the van was clean and the personnel at this location are wonderful people.
Tery LyttonExtremely nice customer service. Very courteous and efficient.
Charles CooleyExcellent friendly service. No recommendations.
Terry McelweeThe interior of the cargo van had what appeared to be dried up vomit on it. The staff was excellent. The location was really easy to get to. But the liner on the inside of the van was really gross.
Binh LyFriendly and easy! Brand new truck! Will definitely use again!!
Elizabeth NielsenThis lady busts her butt working so hard for people. She is wonderful!!!
Sheila KraftThis is my favorite location it's close and convenient I always was go here when I need to move some things to storage it work's out perfectly.
Qudduws WareThe location was easy to find. No one was there and the doors were locked at 4 in the afternoon. Had to use the drop box for the keys.
Rick LeffkeGood experience.
Ross WilliamsExcellent, no need for improvement!!
bobby hustonThe lady that checked us out was very informative and pleasant.
Bobby Sagmillergreat manager who was very clear in instructions to rent and then service
Michael WiatrowskiThank you! Best moving experience ever!
Christopher CollinsA clean and working equipment is the baseline. That the facility exceeds this baseline, is assuring. That the service tops it all, makes the experience excellent. Thank you Mizzy
Curd ButzGreat friendly and timely service. Very good quality truck/van.
Michael HarrisEverything was great!
Robert McGuireMitzi is amazing !! Very helpful and always went above and beyond. Thank you again Mitzi !!
SHAWN KELLEYsimply great
Michael WiatrowskiMitzi was professional, friendly and explained everything I needed to know. Five stars to her.
Royce PattersonNothing
Patricia WrightGreat service, good professional staff.
Yair GolanThe U-Haul experience made a stressful move much better!
Janis LaughlinThe online checking process sucks. I did what was in the video and b never got the lock password. I spent an hour on the phone trying to get help and finally got a person on the phone that could get me the word.
Bobby JohnsonThe service at this location is the best customer service I have ever received for any product. They always go above and beyond. Thank you!
Angelo PetruccoExcellent and friendly service.
Chris CraffordThere was a problem getting the software to record return of the truck.
Megan OhearnThe team at this location did a great job!
Angelo PetruccoFriendly staff were very helpful!
ERIC MARKELGreat experience...thank you!
Joseph SerioThe 24/7 pick-up app was not as user-friendly as one would hope. Once we were able to DL pictures uploaded and get the code to unlock the truck, everything else was fine.
Matt JohnsonMy tv and all my stuffs were broken
Oluwasegun DurowojuMitzy always is awesome to work with and very friendly!
Joel SitzI have rented many cars and trucks over the last fifty years. This pick-up truck rental ranks among the top experiences I have had - perhaps the best ever. The customer service was exemplary. The facility is outstanding; and the pick-up truck was clean and it performed very well. I give Dun Deal Storage an A+ rating.
James SaettelThey were supposed to be closed! I.was fortunate.
Candace ReevesGreat location and customer friendly. Used multiple times.
CLAUDIO SANCHEZThey were closed
Stephen WilsonThe person working there was knowledgeable, helpful and went out of her way to make our experience as awesome as it was.
Kimberly WhittingtonThe equipment was in very good condition and the staff was exceptional. Highly recommend this U-haul location!
Conley GilesThe check in process was seamless and easy and the woman behind the desk was very nice, friendly and helpful.
Peter Weinsteinvery friendly and efficient staff
Mark PeczeniukMisty was great. She was professional, friendly, and efficient. She had great communication skills and was on time. I will definitely recommend her facility and service.
HELEN SHAWReally pleased with the high level of customer service here. Seamless transaction, would absolutely rent again.
Ashley BrowneThey went above and beyond not only to get us the truck size we needed but also with administrative stuff. Definitely will continue to rent from here. (3rd time renting in about 1.5-2 month span). Thank you!!!
COREY SHAWN CHESTERThere's nothing you can do to improve your business. It is perfect. The facility was clean, very well organized and very professional staff.
myra mitchellDoes not matter. Nothing will be done.
James FischettiIt was raining. Truck leaked. Got my boxes wet. Got the old “oh well, sux to be you.” At least she did say, sorry…
James FischettiMisty had the BEST customer service and went above and beyond what she needed to do. A very good person doing an excellent job. My review is so good, it’s almost as I might be friend writing this about her, but I have never met her before and was very happy with her customer support and service. This is a great location that I will use again.
Rupal LarkinsI will never rent a truck from U-Haul again. I needed a truck with a bed that has 15ft to move some lumber. I was told it's 15 feet but in actuality the whole truck is 15 feet. I asked if I can change to 20 feet, I was told no. So I was charged for the vehicle for driving 3 miles and was unable to use it. All you guys care about is money and not customer service. You have lost me as a customer.
David FespermanGreat staff. Great experience!!
Shannon HargroveStaff was excellent, equipment was clean, overall a great experience.
Randy SpurlockStay consistent…I am a repeat customer.
Carleton Wilkes