Customer Reviews for Dun Deal Storage
(U-Haul Neighborhood Dealer)

374 reviews

6211 Williams Dr   Georgetown, TX 78633

(512) 863-3435

Office Hours

  • Monday - Friday:
    8 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    8 am–4 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 1:00 pm

Services at this Location:

Contact Us

(512) 863-3435

6211 Williams Dr
Georgetown, TX 78633

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    8 am–4 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 1:00 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Denise and Missy were very helpful. The whole experience was easy.

Mark Huron 
Rating:
5.0

Customer did not leave a comment.

Jeff Schacht 
Rating:
3.0

Customer did not leave a comment.

Joseph Bolton 
Rating:
5.0

Missey the receptionist in the Williams Drive Georgetown Texas location is very helpful, they accommodated my needs despite of a short notice

Fernando Perez 
Rating:
5.0

The truck must be very close to its retirement at over 130k miles. Steering was loose and pulled to the left. The hinges on the roll-up gate are rusted and do not operate smoothly. That being said it did the job for us and there's no reason I wouldn't use Uhaul again. The folks at Dun Deal were very helpful and got us on our way without any trouble.

Michael Kiehl 
Rating:
5.0

Seemless drop off all good.

Lou Reggio 
Rating:
3.0

Customer did not leave a comment.

Bailey Horner 
Rating:
5.0

Friendly customer service, located close to our home.

Donald Johnson 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Ducret 
Rating:
5.0

Customer did not leave a comment.

Davette Boyken Coyne 
Rating:
5.0

Great experience at this location. The U-Haul employee was very friendly,

Carlin Silvio 
Rating:
5.0

Customer did not leave a comment.

Jim Scott 
Rating:
5.0

None. Super friendly attentive staff. Thank you!

DOUGLAS LOIZZO 
Rating:
5.0

Never needed to step foot inside the location, but the property was clean, and the woman who helped was friendly and helpful.

JAMES VENCE 
Rating:
5.0

Customer did not leave a comment.

Praveen R Saxena 
Rating:
4.0

Advise customer they will receive time and location sensitive text messages from U-Haul. These messages are annoying when unexpected and received to late to act on.

Michael Walker 
Rating:
5.0

Impeccable and courteous service.

Ray Hernandez 
Rating:
5.0

Na

John Johnson 
Rating:
5.0

Very friendly, good equipment…

Johnny Bryant 
Rating:
5.0

Customer did not leave a comment.

Marie McDermott 
Rating:
5.0

Customer did not leave a comment.

Jefferey Turkov 
Rating:
4.0

The inside of the windshield was so dirty & filmy I could not see out of it. You could tell multiple drivers had attempted to clean it on the fly while using the van. I had to stop by my home to get a towel & windex to at least clean a hole that I could see through without a horrible sun glare. It was beyond what paper towels & dirty water at a filling station could handle. Otherwise the van was clean and the personnel at this location are wonderful people.

Tery Lytton 
Rating:
5.0

Extremely nice customer service. Very courteous and efficient.

Charles Cooley 
Rating:
5.0

Excellent friendly service. No recommendations.

Terry Mcelwee 
Rating:
5.0

Customer did not leave a comment.

Patty Moody 
Rating:
5.0

Customer did not leave a comment.

Sarah Tingey 
Rating:
5.0

The interior of the cargo van had what appeared to be dried up vomit on it. The staff was excellent. The location was really easy to get to. But the liner on the inside of the van was really gross.

Binh Ly 
Rating:
5.0

Friendly and easy! Brand new truck! Will definitely use again!!

Elizabeth Nielsen 
Rating:
5.0

This lady busts her butt working so hard for people. She is wonderful!!!

Sheila Kraft 
Rating:
5.0

This is my favorite location it's close and convenient I always was go here when I need to move some things to storage it work's out perfectly.

Qudduws Ware 
Rating:
5.0

Customer did not leave a comment.

Paul Wolfe 
Rating:
4.0

The location was easy to find. No one was there and the doors were locked at 4 in the afternoon. Had to use the drop box for the keys.

Rick Leffke 
Rating:
5.0

Good experience.

Ross Williams 
Rating:
5.0

Excellent, no need for improvement!!

bobby huston 
Rating:
4.0

Customer did not leave a comment.

michael sexton 
Rating:
5.0

The lady that checked us out was very informative and pleasant.

Bobby Sagmiller 
Rating:
5.0

great manager who was very clear in instructions to rent and then service

Michael Wiatrowski 
Rating:
5.0

Thank you! Best moving experience ever!

Christopher Collins 
Rating:
5.0

A clean and working equipment is the baseline. That the facility exceeds this baseline, is assuring. That the service tops it all, makes the experience excellent. Thank you Mizzy

Curd Butz 
Rating:
5.0

Great friendly and timely service. Very good quality truck/van.

Michael Harris 
Rating:
5.0

Customer did not leave a comment.

Corey Jarolik 
Rating:
5.0

Everything was great!

Robert McGuire 
Rating:
5.0

Mitzi is amazing !! Very helpful and always went above and beyond. Thank you again Mitzi !!

SHAWN KELLEY 
Rating:
5.0

simply great

Michael Wiatrowski 
Rating:
5.0

Mitzi was professional, friendly and explained everything I needed to know. Five stars to her.

Royce Patterson 
Rating:
5.0

Customer did not leave a comment.

Rashon Bandy 
Rating:
5.0

Nothing

Patricia Wright 
Rating:
5.0

Great service, good professional staff.

Yair Golan 
Rating:
5.0

Customer did not leave a comment.

John Reynolds 
Rating:
5.0

Customer did not leave a comment.

Robert Brooks 
Rating:
5.0

The U-Haul experience made a stressful move much better!

Janis Laughlin 
Rating:
4.0

The online checking process sucks. I did what was in the video and b never got the lock password. I spent an hour on the phone trying to get help and finally got a person on the phone that could get me the word.

Bobby Johnson 
Rating:
5.0

The service at this location is the best customer service I have ever received for any product. They always go above and beyond. Thank you!

Angelo Petrucco 
Rating:
5.0

Customer did not leave a comment.

Gary Eastes 
Rating:
5.0

Excellent and friendly service.

Chris Crafford 
Rating:
5.0

Customer did not leave a comment.

James Reidenbach 
Rating:
4.0

Customer did not leave a comment.

Jackie Mitchell 
Rating:
5.0

Customer did not leave a comment.

Thomas Bausch 
Rating:
4.0

There was a problem getting the software to record return of the truck.

Megan Ohearn 
Rating:
5.0

The team at this location did a great job!

Angelo Petrucco 
Rating:
5.0

Friendly staff were very helpful!

ERIC MARKEL 
Rating:
5.0

Great experience...thank you!

Joseph Serio 
Rating:
5.0

Customer did not leave a comment.

john cox 
Rating:
3.0

The 24/7 pick-up app was not as user-friendly as one would hope. Once we were able to DL pictures uploaded and get the code to unlock the truck, everything else was fine.

Matt Johnson 
Rating:
4.0

Customer did not leave a comment.

daniel azcarate 
Rating:
1.0

My tv and all my stuffs were broken

Oluwasegun Durowoju 
Rating:
5.0

Mitzy always is awesome to work with and very friendly!

Joel Sitz 
Rating:
5.0

Customer did not leave a comment.

Charles Dueck 
Rating:
5.0

Customer did not leave a comment.

Nicole Postelle 
Rating:
1.0

Customer did not leave a comment.

michael abell 
Rating:
5.0

I have rented many cars and trucks over the last fifty years. This pick-up truck rental ranks among the top experiences I have had - perhaps the best ever. The customer service was exemplary. The facility is outstanding; and the pick-up truck was clean and it performed very well. I give Dun Deal Storage an A+ rating.

James Saettel 
Rating:
4.0

They were supposed to be closed! I.was fortunate.

Candace Reeves 
Rating:
5.0

Customer did not leave a comment.

Edgar Bartolo 
Rating:
5.0

Great location and customer friendly. Used multiple times.

CLAUDIO SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

Eiko Korner 
Rating:
3.0

They were closed

Stephen Wilson 
Rating:
5.0

The person working there was knowledgeable, helpful and went out of her way to make our experience as awesome as it was.

Kimberly Whittington 
Rating:
5.0

The equipment was in very good condition and the staff was exceptional. Highly recommend this U-haul location!

Conley Giles 
Rating:
5.0

Customer did not leave a comment.

Alexis Lanehart 
Rating:
5.0

Customer did not leave a comment.

Jerry Rudd 
Rating:
5.0

The check in process was seamless and easy and the woman behind the desk was very nice, friendly and helpful.

Peter Weinstein 
Rating:
5.0

Customer did not leave a comment.

James Gradney 
Rating:
5.0

Customer did not leave a comment.

Andrea Wheeler 
Rating:
5.0

very friendly and efficient staff

Mark Peczeniuk 
Rating:
5.0

Customer did not leave a comment.

yosvany aguilera 
Rating:
5.0

Misty was great. She was professional, friendly, and efficient. She had great communication skills and was on time. I will definitely recommend her facility and service.

HELEN SHAW 
Rating:
5.0

Really pleased with the high level of customer service here. Seamless transaction, would absolutely rent again.

Ashley Browne 
Rating:
5.0

They went above and beyond not only to get us the truck size we needed but also with administrative stuff. Definitely will continue to rent from here. (3rd time renting in about 1.5-2 month span). Thank you!!!

COREY SHAWN CHESTER 
Rating:
5.0

There's nothing you can do to improve your business. It is perfect. The facility was clean, very well organized and very professional staff.

myra mitchell 
Rating:
4.0

Does not matter. Nothing will be done.

James Fischetti 
Rating:
5.0

It was raining. Truck leaked. Got my boxes wet. Got the old “oh well, sux to be you.” At least she did say, sorry…

James Fischetti 
Rating:
5.0

Misty had the BEST customer service and went above and beyond what she needed to do. A very good person doing an excellent job. My review is so good, it’s almost as I might be friend writing this about her, but I have never met her before and was very happy with her customer support and service. This is a great location that I will use again.

Rupal Larkins 
Rating:
1.0

I will never rent a truck from U-Haul again. I needed a truck with a bed that has 15ft to move some lumber. I was told it's 15 feet but in actuality the whole truck is 15 feet. I asked if I can change to 20 feet, I was told no. So I was charged for the vehicle for driving 3 miles and was unable to use it. All you guys care about is money and not customer service. You have lost me as a customer.

David Fesperman 
Rating:
5.0

Great staff. Great experience!!

Shannon Hargrove 
Rating:
5.0

Customer did not leave a comment.

Rebecca Libersat 
Rating:
4.0

Customer did not leave a comment.

Maria Garza 
Rating:
5.0

Staff was excellent, equipment was clean, overall a great experience.

Randy Spurlock 
Rating:
5.0

Customer did not leave a comment.

John Boone 
Rating:
5.0

Stay consistent…I am a repeat customer.

Carleton Wilkes 
Rating:
5.0

Customer did not leave a comment.

Mack Mandell 
No reviews have been submitted for this location.

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