Next time have all the codes for the locks ready, so I don’t waste 2 hours trying to get a code
Buddy P
Vapor Vault
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gainesville, GA 30504
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Drop off location was changed by U-Haul from my selection. Needed drive across town, versus my preferred nearby drop off location. Nowhere with space to park a 15ft truck. Had to park in small car parking places normally used only for customers for shops at that location.
Richard SThis location had no trucks or equipment present when I arrived. It made me question if I was in the right location. I had to go inside and ask if I was at the right location. The gentleman behind the counter ensured me that it was a U-Haul rental location and he directed me to the key drop.
THOMAS RThe staff never answered the phone or had voice mail. The truck was filthy in the cab as well as the back. The staff was friendly but didn't want to let us take the truck we had reserved for over a week. She said it was their last truck. I wasn't sure how this was my problem and I insisted on taking the truck we had reserved. She had to get permission from her supervisor but suggested I try other Uhaul places while she tried to get in touch with her supervisor. I would not rent from this location again and feel the staff need significantly more training before they continue to rent Uhaul equipment. Other locations have taken 10-15 minutes to check out a truck, this location was approximately 40. I would have left if I could have located a similar size truck to rent the same day for a one way trip.
LORI AThe location is trash. You have to pick the truck up from a pot shop run by unrequited children. You will have to wait at least an hour for them to figure out what's going on and get you in the truck. 1 hour to return the vehicle. Very unprofessional and disorganized.
Elisabeth O