The man who worked at the gas station and who was holding the key was horribly rude, made the process very difficult, and acted like I was a MAJOR inconvenience of his time. Was very put off by the initial pickup, because the dolly was also not in the rental and I was charged for it.. so then I had to go through a process of finding a new dolly and driving an extra 10 miles out of the way to pick that up, and they made me pay for it again. I was extremely disappointed with the entire experience and will likely not refer any friends to this business
Elisabeth R
Express Fuels
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 1.5 es la calificación promedio de clientes
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Took 45 minutes to pick up truck. Store rep clearly did not want to help with checkin. More importantly, he did know how to do it. He kept insisting I self checkin but that did not seem to work. I finally called the regional office and she worked it out in about 2 minutes. Terrible customer service at Express Fuels.
Don GIt’s nothing that uhaul the company did but the place I got the truck from the guy was a butthole and very short and there was no communication
Cody WEmployee had no clue on how to check out equipment and let the truck be rented damaged hoping someone would not notice it
Anthony FJust double check functions, especially the air conditioning! Thanks
Annette W