Make sure equipment customer requested is already in the truck.
ANBRE'ANNA W
Devon Self Storage DFG
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gainesville, FL 32608
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
My experience was unusual, but not because of anyone associated with Uhaul. When I tried to return the truck, the location was within a police perimeter that had been set up because of an active shooter situation in the area. The police wouldn't let me drive the truck from the perimeter to the location even though the location was, literally, within an _easy_ stone's throw of the perimeter. I parked the truck in a nearby hotel parking lot that was outside the perimeter and the police let me walk to the rental location (explain that!). The location manager was still there and helped me work with Uhaul to figure out what to do with the truck. The decision was made to leave the truck in the hotel parking lot (with their permission) and the location staff would recover the truck when possible. I know the truck was recovered because I have received a revised receipt based on my actual milage. I appreciated everyone's effort to resolve this unusual situation successfully. I'll bet you don't have many associates who have been through _that_ experience!
CHARLES OI was very happy
SHIRLEY WYou need to let people know to get there at least 30 min before due to how long it takes to check out the truck. You need to tell customers they will still need to be approved which takes 15 or more minutes and then all the pictures you have to take and that the app glitches so much you can’t get checked in without having to call the main office to get help. I was so irritated with the whole ordeal! 40 minutes just to check out a truck…40 minutes out of my 4 hours. I got the truck back with 10 min to spare but I didn’t get to do everything and that 40 minutes would have let me. Horrible process! Plus you didn’t leave a dolly that I asked for. Yes I’ won’t get charged but I needed it. Get better!
Krista FThe customer service guy was very friendly and helpful
EDWARD D