I had to call 3 different phone numbers to get someone to talk to. I had to wait almost 20 minutes for someone to show up to get me the u haul. I was also told they do not allow one way rentals, but allowed me to anyway since I did everything online.
Craig A
Xtreme Equipment Sales And Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fyffe, AL 35971
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Fix the U-Haul app.
Tim MNo comment. Everything was good.
JOHN WWe looked at the website and google and it said the business was opened until 8 p.m. We arrived 2 days early to drop off the truck and around 6:15 p.m. and the business was closed. We tried to call several times and no message machine or forwarding calls. We parked the truck and trailer over to the side but close to the building. Did not leave the key because we are new to the area and did not see a drop box to leave it in. We live 2 miles from the company and my husband was on his way to drop off the keys before 8 a.m. when the business was to open. On his way, there the owner of the business called and started yelling at him about where he parked the truck. He said he would be there in less than 2 minutes. Owner still was ranting when my husband dropped off the key. NO customers were around and it looked like the business had just opened. We were trying to be considerate to drop of the key before the business became active hence driving that way when receiving the call. We brought an extra trailer to this facility because U-haul asked us to do so.We were actually doing the owner a favor. We also will be dropping off over 4 more trucks in the next year but we may need to find a different U-Haul location a little further away to drop the truck off at. I hate to move back to an area my husband and I grew up in and currently have family in and know this is the service we received. It especially looks bad to greet a new resident to the area with anger and ranting. Maybe the owner was having a bad day but to a new customer his actions were horrible.
david FNobody was there to complete the rental transaction. Waited 30 + minutes and ended up calling for help at U-Haul Huntsville. I had to connect the trailer myself and make all safety checks. Not reliable place if business.
THOMAS H