Your customer service is very terrible yelling and loud voice with me when I asked where the van at???? He shouldn't worked there with his attitude the first guy I was worked with. Then you guys over charged. I total used 3 hours with e van and 30 miles when I checked out the rep told me total $42.79. But then later I found out with my credit card charging $65 plus another $17 for what? I also returned my van with over 3/4 gas tank. Lucky I found out some of cheated on my credit card I then called the bank to locked...EDDIE C.
Moving Truck Rental in Fresno, CA at U-Haul Moving & Storage of Mid City
Fresno, CA 93701
(N Of Belmont Av)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Fresno, CA 93701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I got charged $20 for handing off the key!JAY G.
1.) The vehicle was out of gas from the get-go because someone siphoned the gas overnight. The employee strongly suggested I first get gas. The UHaul stalled mid-way in the parking lot and oncoming traffic! I had to get out to tell him, risking my life in the meantime as cars are zipping by us. The employee could have at least put a gallon or two in the truck for me before I drove off the lot.Savino L.
Easy in, easy out.David B.
When we picked up truck, contract said it had 1/2 tank of gas, but when we went out to inspect truck gas cap was off. Started up truck and it said we had 6 miles to go before it would be empty. We told Eddie Cuevas and we were told gas gets syphoned off. We went to Valero and put $80 in it.DWIGHT C.
I wish the sales rep would have been more interested and kindMarjorie F.
Our representative was very thorough with the agreement and took extra time to assistant my daughter and I knowing we were driving from Fresno, CA to Denver, CO.Melody M.
Went to pick up my truck after hours and it wasn't staged for pick up....AUSTIN G.
Customer service and attentive staff on POINT!Tamara H.
Great Customer Service by Mr. Cuevas.Alfonso L.
Very bad experience you guys over charge me $150 because somebody stole all the gas out of the truck and I had to investigate to get my money backBruce G.
I had reserved a trailer 2 days before. I was disappointed that it still required several minutes to complete the rental paperwork, even though I had rented there before. This time a number of processes used my cell phone. But it still required considerable time. Long lines. Surely the whole process could be streamlined.ROGER H.
Slow service, the self check in was not working, the truck I was given was parked right between 2 other trucks so I couldn't pull it out which further delayed the process, I go to pull out of the parking lot and the worker parked both trucks in the middle of the exit, they were out of furniture dollys, the truck didn't have a regular dolly, the check engine light was on, the brakes were going bad and squeezed and were grinding. Not a great experience.JARED JOSEPH B.
The automated system that has been imposed on customers is terrible. The initial rental transaction was difficult and time consuming - roughly 20 minutes to have a person answer my call. The person helping me confused locations for pickup and return. A subsequent clarification attempt was fruitless. We wanted to extend the rental one more day and were unable to reach anyone by phone in order to make that request. I will seek virtually any other source for rentals in the future because of this current system. I will certainly not recommend U-Hail to anyone in the future.Noe L.
Every was good serviceJACOB B.
Completely horrible experience. When we picked up our UHAUL it was out of gas (according to the employees, the trucks there often get their gas siphoned) but because it was able to start, they had us take it. Well, on the way to our place (not ten miles away) it runs out of gas on the highway! I have a toddler and out family was waiting for us to start the move, so I went and got gas in a portable tank and brought it to my husband in the Highway, because we knew it would be faster than the uhaul assistance. This delayed us an hour! Then I called Uhaul to tell them this happened and to be reimbursed for the gas cans and the trouble, and to complain that the truck was EMPTYâ€”but guess what, you can't call the store directly. I had to call customer service. After ten minutes, someone answers and transfers me. I had to wait in hold another fifty minutes, totaling an hour, only for the person to tell me I should have called the road assistance. This is after I was on hold for an HOUR and had been transferred to THIS person! Now I had been delayed for this move by two hours, there's no way I was going to be on hold again. Plus, because my husband's name was on the account and not mine, he had to call. But he was busy moving, and couldn't call that day, so we're out of luck. A horrible experience.Justin A.
great service had me in an out.Matthew M.
Had gotten a message to change locations for pick up right at time of pick up. Had to drive across town to pick up & there was only 1 employee on sight so it took awhile for him to get to us. The dust was not blown out of the trailer. Nor was it mopped. The exterior was quite dirty, also.Dawn K.
Have more attendants available to help customerseric C.
It takes to long to get all the paper work done and if they would let you know they are not taking credit card only cashl it's a good thing I had cash on me. Other than that everything else was good.Clemente J.
I orefer This location because there's never a long wait but some of the staff at this location are extremely rude and seem miserable. I was upset that our truck had no fuel and was parked between two other trucks to where i couldnt Get out and was given attitude when asking the worker if they could move one of the trucks to get out like i was Inconveniencing him. However, the phone support were extremely nice and helpful.ALEXIS M.
I was informed that so long as truck returned by 8pm they would be there to accept. When mover got there just prior to 8pm to return truck, they were told to return via mobile app. They should have accepted the truck as stated. I was the renter, not the mover. The app states to scan code from bldg. I could not do this as I was out of town. I had to wait on hold for nearly 1hr for Uhaul to respond to clear my return of rental.Deborah N.
Horrible service on week ends .During week days great. Big differenceMANINDER S.