They charge me $8.50 for fuel charge, even though I returned the truck with more gas than they originally gave it to me. Is not that the $8.50 is going to brake me, but the principal. I feel cheated and the FACT that I gave them more gas and was charge is not right. I hope no one else is goi g through the same thing.DENIS C.
Moving Truck Rental in Frederick, MD at FDK Groceries
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Frederick, MD 21701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.0 Average Customer Rating
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Charged me for gas when there was the amount specified on the paper in the tankDeanna C.
At This Location Is not Uhaul store is a regular store to Drop Off the Keys But Everything Is Fine Only little Things they need To Update...Erik L.
When I made the appointment I was told the cost would be 19.95 plus 1.29 per miles. The gentleman was trying to charge me for gas. I did not receive a bill. He said he could not access Uhaul with his phone. Your system was down. I would never use that location again. Very disappointed with the service. I dont know what is my cost for using the truck.LEROY C.
The low tire pressure light was on and doors did not latch wellDaniel B.
Store opened 45 minutes late . Took clerk forever to get us registered.Ragan W.
Did online check in to save time. Got to location and clerk wasn't even logged in or ready even though he knew I was due at 8 to pickup. Stood there while he tried to enter information and I had to tell him 3 times I wasn't renting a truck it is a car dolly. Then he called someone and found out he was trying to enter the wrong information as it is a dolly like I said. Then he didn't even know if he had it on his lot. When I got there it was 8am and when I finally got to hook up to dolly it was 8:35 and when I was able to leave the lot it was 8:45. It put me behind as I thought by doing the online check in it was to save you time. Clerk was nice but didn't oboe what he was doing.Leon P.
Apparently a new site, but the proprietor didn't know the difference between a truck and a trailer. Didn't know I had ordered pads, then gave me the wrong number. Was incapable of nor did he provide any assistance with trailer hook up or inspection at time of pick up. I would have done better with a self-service location.Brett H.
This was the worst experience I've had with uhaul. I received a dirty truck that had been used for trash, and the cargo area smelled horrible! The vendor showed up 45 minutes AFTER my pick up time and gave me a dirty truck. I was so pissed. That location should not be used as a pick up location any longer! Just a horrible experience all around.Michael C.
The clerk at the store knew nothing about how to use the uhaul system. The clerk also had me upload my license 5 times when I had previously uploaded my license the day before. Also knew nothing about the trailer or how to hook it up. Thankfully I've been hauling trailers since I could drive and was able to get the trailer hooked up no problem. Anyone that is renting u hauls should be familiar with both the trucks and the trailers. If it had been anyone that didn't know how to hook a trailer up to a pick up truck, there could have been serious issues.Nicholas L.
We were charged for safe move and we had declined it. Attendant would remove it. Also Truck leaked like a sieve. We had to bring numerous blankets for the move which were soaked. Furniture also wet.Eric C.
The place has changed names and is not called FDK grocery anymore.Tim K.
I didn't interact with anyone at this location as we dropped off after hours.Heather P.
This location was unable to process our pickup. They sucked.Kevin C.