The U-Haul app and access to the 24/7 program is terrible. The app clears out any information you input if you have to close the app for any reason the app restarts the process you are on and loses any pictures that have been uploaded. It would also be helpful to have the option for verification prior to time of pickup up. We also ran into an issue getting the access code to the lockbox with the key, the app skipped that information and went immediately to the process to return the truck. All together, this caused us to not have access to our truck for an additional hour after we had reserved it two weeks prior. Lastly, same issues with the app upon returning the truck. The truck was fine, location of pick up was as expected, but the U-Haul app is terrible and not user friendly.
Matthew S
Post And Parcel
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Worth, TX 76137
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I ANT THINK OF ANYTHING , THEY HAVE EVERYTHING A CUSTOMER NEEDS, THEIR curious, and friendly and very knowledgeable, yes I would reco.ent this location before any other.
Juanita VN/A
ANDRE KDolly's with real tires would be better.
DERRICK WI checked "yes" on the personnel question, however I dropped the trailer after hours and did not meet with anyone.
Jimmy N